Customer Service Representative Jobs in Rocklin, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep (Bilingual)
- Roseville, CA (3 miles from Rocklin, CA)
- 2 hours ago
- Roseville, CA (3 miles from Rocklin, CA)
- 2 hours ago
Duties include: Answer telephone calls using an automated system and responds to basic to moderately complex member questions; Research member calls/inquiries and respond appropriately; Documents...
Customer Service Associate - Temporary
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 11 hours ago
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Elk Grove, CA (24 miles from Rocklin, CA)
- 12 hours ago
- Elk Grove, CA (24 miles from Rocklin, CA)
- 12 hours ago
Job Type Full-time Description Who We Are Five Star Bank is a high performing $4.4 Billion community business bank operating through 8 offices - 4 in the Capital Region, 3 in the North Valley, and...
Support Senior Analyst Large Business Customer Service
- Sacramento, CA (20 miles from Rocklin, CA)
- 15 hours ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 15 hours ago
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...
- Loomis, CA (3 miles from Rocklin, CA)
- 16 hours ago
- Loomis, CA (3 miles from Rocklin, CA)
- 16 hours ago
VCA Loomis Basin Veterinary Clinic is looking for a full-time Client Service Representative to join our team. The ideal candidate will be compassionate, able to connect with people, and reliable....
Customer Service Representative
- Roseville, CA (3 miles from Rocklin, CA)
- 22 hours ago
- Roseville, CA (3 miles from Rocklin, CA)
- 22 hours ago
As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism....
Retail Loss Prevention Customer Service Associate
- Sacramento, CA (20 miles from Rocklin, CA)
- 1 day ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 1 day ago
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Sacramento, CA (20 miles from Rocklin, CA)
- 1 day ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 1 day ago
This isnt just a job, its a career. We are not just co-workers, we are family! iPull-uPull Auto Parts is known as the friendliest, cleanest, and most organized self-service yard in the state. The...
Part Time IFP PPO Customer Care Representative
- El Dorado Hills, CA (11 miles from Rocklin, CA)
- 1 day ago
- El Dorado Hills, CA (11 miles from Rocklin, CA)
- 1 day ago
Job Description: Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care....
Amazon Locker+ Customer Service Associate
- Meadow Vista, CA (17 miles from Rocklin, CA)
- 1 day ago
- Meadow Vista, CA (17 miles from Rocklin, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 2 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 2 days ago
Our client, in Sacramento is seeking a Customer Service Representative to join their team....
- Sacramento, CA (20 miles from Rocklin, CA)
- 2 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 2 days ago
center Experience multi-tasking multiple responsibilities Experience with both Microsoft and Mac platforms Experience using a variety of different web browsers Ability to type 40+ WPM Excellent written...
Remote WorkCustomer Service Representative
- Roseville, CA (3 miles from Rocklin, CA)
- 2 days ago
- Roseville, CA (3 miles from Rocklin, CA)
- 2 days ago
Dealership: L0348 Lexus of Roseville Lexus of Roseville Entry-Level Customer Service Representative Pay: $17/hr Schedule : Full Time - weekends required Do you love helping people?...
Customer Service Specialist, Franchise Tax Board
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
experience performing transactions in the following FTB BE systems: BETS, BE ARCS, BE INC, or comparable tax accounting software/systems Knowledge and experience with Qfiniti, or a comparable phone call...
Customer Success Representative II
- Folsom, CA (10 miles from Rocklin, CA)
- 4 days ago
- Folsom, CA (10 miles from Rocklin, CA)
- 4 days ago
Job Description The Customer Success Representative II acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of...
Remote WorkDemographic Data for Rocklin, CA
Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rocklin, CA
Highest Education Level
Customer Service Representatives in Rocklin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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