Customer Service Representative Jobs in Rocklin, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Sacramento, CA (20 miles from Rocklin, CA)
- 45+ days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 45+ days ago
$17.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Personal Banker (Member Service Representative III)
- Elk Grove, CA (24 miles from Rocklin, CA)
- 12 hours ago
- Elk Grove, CA (24 miles from Rocklin, CA)
- 12 hours ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed...
Customer Service Representative
- Placerville, CA (24 miles from Rocklin, CA)
- 14 hours ago
- Placerville, CA (24 miles from Rocklin, CA)
- 14 hours ago
El Dorado Disposal, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Placerville, CA! The schedule will be Monday-Friday 8:30am-5pm....
Customer Service Representative - Police Department
- Citrus Heights, CA (8 miles from Rocklin, CA)
- 16 hours ago
- Citrus Heights, CA (8 miles from Rocklin, CA)
- 16 hours ago
Recruitment Timeline Minimum Qualifications Screening: 6/30/2025 - 7/11/2025 Best Qualified Screening: 7/14/2025 - 7/18/2025 Performs a variety of record keeping, general clerical, transaction...
Customer Service Rep08559) - 8008 Walerga Road, Suite 400
- Antelope, CA (8 miles from Rocklin, CA)
- 22 hours ago
- Antelope, CA (8 miles from Rocklin, CA)
- 22 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Student Assistant - Front Desk Attendant/Membership & Customer Service - (Sac State Students Only)
- Sacramento, CA (20 miles from Rocklin, CA)
- 23 hours ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 23 hours ago
The WELL on the campus of Sacramento State is seeking students to work part-time as Front Desk Attendants. Front Desk Attendants are the first customer service line for The WELLs recreation...
Customer Service and Car Cleaner - Rental Car
- Elk Grove, CA (24 miles from Rocklin, CA)
- 1 day ago
- Elk Grove, CA (24 miles from Rocklin, CA)
- 1 day ago
We are looking for a someone with great attitude and experience in customer service as well as car cleaning. This can be permanent job based on your experience in customer service, car cleaning...
Customer Service Rep(08560) - 5131 Foothills Blvd., Suite 7
- Roseville, CA (3 miles from Rocklin, CA)
- 1 day ago
- Roseville, CA (3 miles from Rocklin, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(08541) - 10923 Olson Dr.
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 2 days ago
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(07996) - 1331 Broadway, Placerville, CA 95667
- Placerville, CA (24 miles from Rocklin, CA)
- 2 days ago
- Placerville, CA (24 miles from Rocklin, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
Service Representative at our manufacturing facility located in Sacramento, CA....
Customer Service Representative (6:30-3:30pm PST Shift)
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
Customer Service - Whole Foods
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Member Service Representative - Teller
- West Sacramento, CA (21 miles from Rocklin, CA)
- 3 days ago
- West Sacramento, CA (21 miles from Rocklin, CA)
- 3 days ago
Job Type Full-time Description Do you have a passion for helping people? Were looking for a friendly, detail-oriented Member Services Representative to provide top-notch service and support at our...
Lead Retail Sales Associate / Customer Service
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
Overview Hiring for a lead sales / customer service representative in the beauty industry....
Demographic Data for Rocklin, CA
Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rocklin, CA
Highest Education Level
Customer Service Representatives in Rocklin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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