Customer Service Representative Jobs in Rocklin, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service/Office Mgr. for Educational Children's Book Publisher
- Granite Bay, CA (4 miles from Rocklin, CA)
- 3 hours ago
- Granite Bay, CA (4 miles from Rocklin, CA)
- 3 hours ago
Treasure Bay's mission is to publish and provide high-quality books to schools to help support struggling readers and family engagement in reading. We are looking for a detail-oriented person, who...
Customer Service - Whole Foods
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 hours ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Spanish-English Bilingual Healthcare Customer Service Representative - Remote in California
- McClellan, CA (12 miles from Rocklin, CA)
- 7 hours ago
- McClellan, CA (12 miles from Rocklin, CA)
- 7 hours ago
As a Bilingual Healthcare Customer Service Representative – Spanish-English working r emotely in California, you’ll be a part of bringing humanity to business....
Remote WorkKorean-English Bilingual Healthcare Customer Service Representative - Remote in California
- McClellan, CA (12 miles from Rocklin, CA)
- 7 hours ago
- McClellan, CA (12 miles from Rocklin, CA)
- 7 hours ago
As a Bilingual Healthcare Customer Service Representative – Korean-English working remotely in California, you’ll be a part of bringing humanity to business....
Remote WorkMandarin-English Bilingual Healthcare Customer Service Representative - Remote in California
- McClellan, CA (12 miles from Rocklin, CA)
- 7 hours ago
- McClellan, CA (12 miles from Rocklin, CA)
- 7 hours ago
As a Bilingual Healthcare Customer Service Representative – Mandarin-English working remotely in California, you’ll be a part of bringing humanity to business....
Remote WorkHealthcare Customer Service Representative - Remote in California
- McClellan, CA (12 miles from Rocklin, CA)
- 7 hours ago
- McClellan, CA (12 miles from Rocklin, CA)
- 7 hours ago
As a Healthcare Customer Service Representative working remotely in California, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Remote WorkLead Director, Meritain Customer Service
- Sacramento, CA (20 miles from Rocklin, CA)
- 13 hours ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 13 hours ago
center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...
Personal Banker (Member Service Representative II)
- Roseville, CA (3 miles from Rocklin, CA)
- 17 hours ago
- Roseville, CA (3 miles from Rocklin, CA)
- 17 hours ago
We're always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed...
- Sacramento, CA (20 miles from Rocklin, CA)
- 17 hours ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 17 hours ago
Apply Job Type Full-time Description JOB SUMMARY Vintage Design LLC is currently seeking a Customer Care Representative to join our team! Duties include ordering parts, communicate with builders...
Customer Service Representative
- Carmichael, CA (12 miles from Rocklin, CA)
- 1 day ago
- Carmichael, CA (12 miles from Rocklin, CA)
- 1 day ago
Store 2700951: 5809 Manzanita Ave, Carmichael, California 95608 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Antelope, CA (8 miles from Rocklin, CA)
- 1 day ago
- Antelope, CA (8 miles from Rocklin, CA)
- 1 day ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Customer Service Representative
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 1 day ago
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
- West Sacramento, CA (21 miles from Rocklin, CA)
- 1 day ago
- West Sacramento, CA (21 miles from Rocklin, CA)
- 1 day ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
- Lincoln, CA (10 miles from Rocklin, CA)
- 2 days ago
- Lincoln, CA (10 miles from Rocklin, CA)
- 2 days ago
service representative for office duties which includes, scheduling appointments, dispatching service techs, ordering parts etc....
Part Time Customer Service Representative (remote)
- Sacramento, CA (20 miles from Rocklin, CA)
- 2 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 2 days ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkDemographic Data for Rocklin, CA
Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rocklin, CA
Highest Education Level
Customer Service Representatives in Rocklin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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