Call Center Manager Jobs in Brea, CA

Search Call Center Manager Jobs

1-12 of 12 Jobs

Call Center Supervisor

  • Lereta Corporation
  • Pomona, CA (6 miles from Brea, CA)
  • 3 days ago
Anticipates staffing needs and communicate to Call Center Manager Monitors and or creates schedules to ensure phone coverage Ensures team meets their daily, weekly, monthly, and quarterly goals Responds...

Call Center Manager

  • Orange Admin
  • Orange, CA (9 miles from Brea, CA)
  • 4 days ago
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Call Center Manager in Orange, CA. Plan, organize, manage, and coordinate call center operations....

Supervisor, Call Center - E

  • Pacific Medical Centers
  • Brea, CA
  • 20 days ago
Supervisor Call Center Operations - CENTER CA HERITAGE SERVICES at Providence Medical Foundation Under the direction of the Call Center Manager, the Call Center Supervisor is responsible for direct...

Director, Call Center Operations-Los Angeles, CA

  • Planned Parenthood LA
  • Los Angeles, CA (21 miles from Brea, CA)
  • 22 days ago
Planned Parenthood Los Angeles is seeking an experienced Director, Call Center Operations with excellent customer service and communication skills to work in our Downtown Los Angeles Headquarters....

Call Center Coordinator

  • Welbehealth
  • Los Angeles, CA (21 miles from Brea, CA)
  • 24 days ago
The Welbe Advocate Coordinator is responsible for providing support to the Welbe Advocate Hub and Welbe Advocate Supervisor through overseeing specific functions and/or responsibilities within the...
Remote Work

Manager, Call Center Last Mile Operations

  • XPO Logistics
  • Los Angeles, CA (21 miles from Brea, CA)
  • 30+ days ago
Manager, Call Center Last Mile Operations XPO Logistics, Inc. Vernon, CA Full-Time Apply on company site Job Details Company Overview favorite_border Solutions driven success. XPO is a top ten...

Manager, Call Center Last Mile Operations

  • Pacer International
  • Vernon, CA (19 miles from Brea, CA)
  • 30+ days ago
Requisition Id: 344109 Business Unit: Last Mile Location: Vernon, CA, US, 90058 Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated...

Sr Call Center Operations Manager

  • WNS
  • Claremont, CA (16 miles from Brea, CA)
  • 45+ days ago
Job Description An exciting opportunity for a Sr. Group Manager has just become available on our multi-channel UK campaign. We are looking for professional, high performance individuals, with...

Call Center Supervisor - Call Center

  • Providence Health & Services
  • Brea, CA
  • 45+ days ago
Call Center Supervisor Location: Brea, CA Work Schedule: Full time - 80 Biweekly Hours Shift: 8-hour, Days Under the direction of the Call Center Manager, the Call Center Supervisor is responsible for...

Quality Coordinator - Call Center

  • Syneos Health
  • Los Angeles, CA (21 miles from Brea, CA)
  • 60+ days ago
Perform system quality checks and case reviews for inbound and outbound calls within the program, ensuring the data entry and adherence to program business rules are followed....

Call Center Operations Manager, Avp - Hybrid

  • Mitsubishi
  • Brea, CA
  • 90+ days ago
Call Center Operations Manager, AVP - Hybrid Requisition # 10051885-WD Job Type Full time Date Posted 04/12/2022 Location Brea, CA Your potential. Your opportunity. Do you want your voice heard...
Remote Work

Call Center Operations Manager - Hybrid

  • Mitsubishi
  • Brea, CA
  • 90+ days ago
Call Center Operations Manager - Hybrid Requisition # 10051885-WD Job Type Full time Date Posted 04/11/2022 Location Brea, CA Your potential. Your opportunity. Do you want your voice heard and...
Remote Work

Demographic Data for Brea, CA

Moving to Brea, CA? Find some basic demographic data about Brea, CA below.


39,146
2,316
Medium

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Call Center, The Essential guide
Course Description58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a sale...

Salary for Call Center Manager Jobs in Brea, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Brea, CA offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.4%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Brea, CA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.