Customer Service Representative Jobs in Oklahoma City, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Woodlawn Park, OK (8 miles from Oklahoma City, OK)
- 4 hours ago
- Woodlawn Park, OK (8 miles from Oklahoma City, OK)
- 4 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Edmond, OK (13 miles from Oklahoma City, OK)
- 4 hours ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 4 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair...
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Customer Service Rep(09654) - 9205 NE 23rd Street
- Midwest City, OK (6 miles from Oklahoma City, OK)
- 20 hours ago
- Midwest City, OK (6 miles from Oklahoma City, OK)
- 20 hours ago
Company DescriptionCore ValuesTreat everyone with Integrity and RespectQuality is everythingGuarantee that every guest is WOW'd because of MEChoose your attitudeHave fun!Job DescriptionGeneral Job...
Byram Healthcare Customer Service Representative
- Oklahoma City, OK
- 20 hours ago
- Oklahoma City, OK
- 20 hours ago
center experience preferred Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn our brand products and therapies...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
**Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information...
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
The individual selected for this FULLTIME role will be expected to work at Store 707306, located at: 5638 NW Expressway, Oklahoma City, OK 73132 This position is essential to the success of our...
Customer Service Rep(06436) - 3360 S Harrah Rd
- Harrah, OK (21 miles from Oklahoma City, OK)
- 1 day ago
- Harrah, OK (21 miles from Oklahoma City, OK)
- 1 day ago
Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every guest is WOW'd because of ME Choose your attitude Have fun! Job Description...
Job Posting Title Customer Service Specialist I Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Black Mesa State Park Job Posting End Date (Continuous if Blank) Note:...
Medical Equipment Customer Service Representative
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(09666) - 1654 S Choctaw Road
- Choctaw, OK (14 miles from Oklahoma City, OK)
- 2 days ago
- Choctaw, OK (14 miles from Oklahoma City, OK)
- 2 days ago
Company DescriptionCore ValuesTreat everyone with Integrity and RespectQuality is everythingGuarantee that every guest is WOW'd because of MEChoose your attitudeHave fun!Job DescriptionGeneral Job...
Demographic Data for Oklahoma City, OK
Moving to Oklahoma City, OK? Find some basic demographic data about Oklahoma City, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oklahoma City, OK
Highest Education Level
Customer Service Representatives in Oklahoma City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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