Customer Service Representative Jobs in Heathrow, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 203 Jobs

B2B Sales Representative

Orlando, FL (15 miles from Heathrow, FL)
20 days ago

Orlando, FL (15 miles from Heathrow, FL)
20 days ago

Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....

Customer Service Representative, Full or Part Time

Winter Garden, FL (19 miles from Heathrow, FL)
11 hours ago

Winter Garden, FL (19 miles from Heathrow, FL)
11 hours ago

Store 2707490: 14990 W Colonial Dr, Winter Garden, Florida 34787 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Pharmacy Customer Service Associate

Union Park, FL (13 miles from Heathrow, FL)
11 hours ago

Union Park, FL (13 miles from Heathrow, FL)
11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Specialist

Alafaya, FL (20 miles from Heathrow, FL)
11 hours ago

Alafaya, FL (20 miles from Heathrow, FL)
11 hours ago

Become a Resolution Expert in Orlando! Join Elite Strategic Solutions as a Customer Support Specialist for AT&T! Elite Strategic Solutions, a reputable management consulting firm specializing in...

Customer Service Representative

Tavares, FL (22 miles from Heathrow, FL)
11 hours ago

Tavares, FL (22 miles from Heathrow, FL)
11 hours ago

Store 2722503: 2101 State Rd 19, Tavares, Florida 32778 Shift Availability Evenings Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...

Medical Screener - Reception Technician (Customer Service)

Orange City, FL (12 miles from Heathrow, FL)
1 day ago

Orange City, FL (12 miles from Heathrow, FL)
1 day ago

Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...

Field Customer Support Specialist (Collections)- Winter Garden, FL

Winter Garden, FL (19 miles from Heathrow, FL)
1 day ago

Winter Garden, FL (19 miles from Heathrow, FL)
1 day ago

Field Customer Support Specialist (Collections) Location: Winter Garden, FL Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions...

Remote Work

Lead Retail Customer Service Associate

Orlando, FL (15 miles from Heathrow, FL)
1 day ago

Orlando, FL (15 miles from Heathrow, FL)
1 day ago

POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...

Teller/Customer Service

Orlando, FL (15 miles from Heathrow, FL)
1 day ago

Orlando, FL (15 miles from Heathrow, FL)
1 day ago

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a Member Service Specialist to join our ONESCCU team in our Avalon Park Branch! SCCU has been...

Customer Service

Orlando, FL (15 miles from Heathrow, FL)
1 day ago

Orlando, FL (15 miles from Heathrow, FL)
1 day ago

Company Description Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By...

CLUB Customer Service Outfitter-2

Orlando, FL (15 miles from Heathrow, FL)
2 days ago

Orlando, FL (15 miles from Heathrow, FL)
2 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Team Member - Orlando, FL (FL0222)

Orlando, FL (15 miles from Heathrow, FL)
2 days ago

Orlando, FL (15 miles from Heathrow, FL)
2 days ago

Job Details Job Location : Orlando, FL Position Type : Full-Time/Part-Time Salary Range : $14.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Overnight Customer Experience Representative

Orlando, FL (15 miles from Heathrow, FL)
2 days ago

Orlando, FL (15 miles from Heathrow, FL)
2 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Associate - Temporary

Alafaya, FL (20 miles from Heathrow, FL)
2 days ago

Alafaya, FL (20 miles from Heathrow, FL)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Lead Customer Service Representative

Deltona, FL (10 miles from Heathrow, FL)
2 days ago

Deltona, FL (10 miles from Heathrow, FL)
2 days ago

Store 2721263: 1380 Howland Blvd, Deltona, Florida 32738 Shift Availability Flexible Availability Job Type Part time Lead Customer Service Representative We want you to join our team as a Customer Service...

View all 203 jobs

Demographic Data for Heathrow, FL

Moving to Heathrow, FL? Find some basic demographic data about Heathrow, FL below.

Median Age

Average Household Income

Home Value vs Household Income in Heathrow, FL

Local

National

Total Population

21,536,064

Number of Businesses

615,315

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Heathrow, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Heathrow, FL offer the following education background

Bachelor's Degree

31.1%

High School or GED

27.0%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Heathrow, FL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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