Call Center Representative Jobs in Heathrow, FL

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 19 Jobs

Call Center Representative

Azalea Park, FL (14 miles from Heathrow, FL)
21 hours ago

Azalea Park, FL (14 miles from Heathrow, FL)
21 hours ago

Call Center sales representatives are the heartbeat of our culture - enthusiastic representatives of our company and advocates for our clients. Our upbeat call center work culture promotes...

Medical Office Call Center Representative - Bilingual

Winter Park, FL (11 miles from Heathrow, FL)
2 days ago

Winter Park, FL (11 miles from Heathrow, FL)
2 days ago

Apply Job Type Full-time Description Medical Office Call Center Representative: on-site, not remote Shift Schedule: Monday-Friday, 7:30am-4:00pm Job Category: clinical Job Status: non-exempt must be...

Bilingual Call Center Representative (English/Spanish)

Orlando, FL (15 miles from Heathrow, FL)
2 days ago

Orlando, FL (15 miles from Heathrow, FL)
2 days ago

As we continue to grow, were seeking motivated, bilingual Call Center Representatives who are passionate about delivering exceptional customer support....

Call Center Representative

Orlando, FL (15 miles from Heathrow, FL)
9 days ago

Orlando, FL (15 miles from Heathrow, FL)
9 days ago

Key Responsibilities: Client Support: Answer inbound calls and assist with account inquiries, transactions, and digital banking tools. Engagement: Build strong client relationships through...

Remote Digital Banking Call Center Representative

Orlando, FL (15 miles from Heathrow, FL)
9 days ago

Orlando, FL (15 miles from Heathrow, FL)
9 days ago

Top Skills Digital Banking Call Center Operations Customer Service & Troubleshooting Microsoft Office Suite Work Environment This is a fully remote 5 month contract....

Remote Work

Call Center Agent

Orlando, FL (15 miles from Heathrow, FL)
10 days ago

Orlando, FL (15 miles from Heathrow, FL)
10 days ago

Overview You will be a key ambassador of the Wave Hotel experience, serving as the first point of contact for guests. In this well-rounded role, you will provide intuitive service while assisting...

Call Center Representative

Orlando, FL (15 miles from Heathrow, FL)
10 days ago

Orlando, FL (15 miles from Heathrow, FL)
10 days ago

Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...

Call Center Representative

Orlando, FL (15 miles from Heathrow, FL)
13 days ago

Orlando, FL (15 miles from Heathrow, FL)
13 days ago

Show more Last updated: 30+ days ago Call Center Representative - Work From Home Hall Associates Orlando, Florida Remote Full-time +1 Quick Call Center Representative positions to receive in-bound,...

Bilingual Client Support Specialist - English/Spanish

Maitland, FL (9 miles from Heathrow, FL)
26 days ago

Maitland, FL (9 miles from Heathrow, FL)
26 days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Next Gen Client Support Specialist -Bilingual (English/Spanish)

Maitland, FL (9 miles from Heathrow, FL)
30+ days ago

Maitland, FL (9 miles from Heathrow, FL)
30+ days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)

Orlando, FL (15 miles from Heathrow, FL)
30+ days ago

Orlando, FL (15 miles from Heathrow, FL)
30+ days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....

Remote Work

Client Support Specialist II - Benefits

Maitland, FL (9 miles from Heathrow, FL)
45+ days ago

Maitland, FL (9 miles from Heathrow, FL)
45+ days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Call Center Representative -Pharmacy Technician (Onsite)

Orlando, FL (15 miles from Heathrow, FL)
45+ days ago

Orlando, FL (15 miles from Heathrow, FL)
45+ days ago

Job Summary: In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume...

Bilingual Contact Center Representative

Winter Park, FL (11 miles from Heathrow, FL)
45+ days ago

Winter Park, FL (11 miles from Heathrow, FL)
45+ days ago

Skills you'll bring for success: 1 - 3 years previous call center experience High School Diploma/GED or equivalent related business experience preferred Strong written and verbal communication skills...

Bilingual Spanish/English Temporary PT Call Center Agent On-Site Orlando

Orlando, FL (15 miles from Heathrow, FL)
60+ days ago

Orlando, FL (15 miles from Heathrow, FL)
60+ days ago

monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to track productivity....

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Demographic Data for Heathrow, FL

Moving to Heathrow, FL? Find some basic demographic data about Heathrow, FL below.

Median Age

Average Household Income

Home Value vs Household Income in Heathrow, FL

Local

National

Total Population

21,536,064

Number of Businesses

615,315

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Heathrow, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Heathrow, FL offer the following education background

High School or GED

32.7%

Bachelor's Degree

25.2%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Heathrow, FL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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