Customer Service Representative Jobs in Farmingdale, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 195 Jobs

Customer Service Representative

  • Syosset, NY (7 miles from Farmingdale, NY)
  • 19 days ago
  • Syosset, NY (7 miles from Farmingdale, NY)
  • 19 days ago

Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...

Loss Prevention Customer Service Associate II

  • Westbury, NY (9 miles from Farmingdale, NY)
  • 7 hours ago
  • Westbury, NY (9 miles from Farmingdale, NY)
  • 7 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative for Logistics Operations

  • Whitestone, NY (20 miles from Farmingdale, NY)
  • 8 hours ago
  • Whitestone, NY (20 miles from Farmingdale, NY)
  • 8 hours ago

Under close supervision of manager, handle customer complaints & interact with Korean clients, providing information on shipment schedules, tracking updates, & delivery timelines; communicate...

Customer Service Associate

  • Bethpage, NY (2 miles from Farmingdale, NY)
  • 8 hours ago
  • Bethpage, NY (2 miles from Farmingdale, NY)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep

  • West Babylon, NY (3 miles from Farmingdale, NY)
  • 10 hours ago
  • West Babylon, NY (3 miles from Farmingdale, NY)
  • 10 hours ago

LOOKING FOR A PERSON PART TIME TO ANSWER PHONES AND TALK TO CLIENTS. THIS IS A BUSY INSURANCE AGENCY FOR SOMEONE WHO WANTS TO LEARN AND EARN MORE MONEY. THE HOURS ARE FLEXBLE AND BI-LINGUAL IS A...

Loss Prevention Customer Service Associate II

  • Jamaica, NY (19 miles from Farmingdale, NY)
  • 16 hours ago
  • Jamaica, NY (19 miles from Farmingdale, NY)
  • 16 hours ago

TJ Maxx Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite, encourage...

Store Customer Service Specialist

  • Huntington Station, NY (6 miles from Farmingdale, NY)
  • 16 hours ago
  • Huntington Station, NY (6 miles from Farmingdale, NY)
  • 16 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Arrow Exterminating- Customer Care Rep

  • Lynbrook, NY (13 miles from Farmingdale, NY)
  • 20 hours ago
  • Lynbrook, NY (13 miles from Farmingdale, NY)
  • 20 hours ago

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...

Customer Service Hiring Event

  • Harrison, NY (22 miles from Farmingdale, NY)
  • 1 day ago
  • Harrison, NY (22 miles from Farmingdale, NY)
  • 1 day ago

Location: 106 Corporate Park Drive Harrison, NY 10604 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...

Pharmacy Customer Service Associate

  • North Bellmore, NY (6 miles from Farmingdale, NY)
  • 1 day ago
  • North Bellmore, NY (6 miles from Farmingdale, NY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • College Point, NY (21 miles from Farmingdale, NY)
  • 1 day ago
  • College Point, NY (21 miles from Farmingdale, NY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Bilingual Customer Service Representatives at JFK Airport - Open Call

  • Jamaica, NY (19 miles from Farmingdale, NY)
  • 1 day ago
  • Jamaica, NY (19 miles from Farmingdale, NY)
  • 1 day ago

VIRTUAL PRE-SCREEN JOB INTERVIEWS THURSDAY, MAY 8th @ 12:00 PM & FRIDAY, MAY 9th @ 12:00 PM *Veterans are highly encouraged to apply AVAILABLE POSITION BILINGUAL AIRLINE CUSTOMER SERVICE REPRESENTATIVE...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Huntington Station, NY (6 miles from Farmingdale, NY)
  • 1 day ago
  • Huntington Station, NY (6 miles from Farmingdale, NY)
  • 1 day ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Manager, Sales and Customer Service

  • Valley Stream, NY (14 miles from Farmingdale, NY)
  • 1 day ago
  • Valley Stream, NY (14 miles from Farmingdale, NY)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Care Representative I

  • New Hyde Park, NY (12 miles from Farmingdale, NY)
  • 1 day ago
  • New Hyde Park, NY (12 miles from Farmingdale, NY)
  • 1 day ago

Customer Care Representative I Location: Within 50 miles of a Pulse Point location in New York Hours: Monday - Friday, 9:30 am - 6 pm EST. The Customer Care Representative is responsible for...

Demographic Data for Farmingdale, NY

Moving to Farmingdale, NY? Find some basic demographic data about Farmingdale, NY below.


Local
National
32,989
2,002
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Farmingdale, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Farmingdale, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.2%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Farmingdale, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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