Customer Service Representative Jobs in Hilliard, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Columbus, OH (9 miles from Hilliard, OH)
- 13 days ago
- Liberty Mutual Insurance
- Columbus, OH (9 miles from Hilliard, OH)
- 13 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote WorkStore Customer Service Specialist
- Columbus, OH (9 miles from Hilliard, OH)
- 45+ days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 45+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Care Representative - OHIO -Multi-Location Support Full Time
- Lockbourne, OH (17 miles from Hilliard, OH)
- 5 hours ago
- Lockbourne, OH (17 miles from Hilliard, OH)
- 5 hours ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner. KEY DUTIES AND RESPONSIBILITIES...
Entry Level Customer Service Team Member
- Columbus, OH (9 miles from Hilliard, OH)
- 7 hours ago
- Columbus, OH (9 miles from Hilliard, OH)
- 7 hours ago
At Hiro Solutions Inc., we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member. In this role, you will be responsible for assisting customers with...
- Columbus, OH (9 miles from Hilliard, OH)
- 8 hours ago
- Columbus, OH (9 miles from Hilliard, OH)
- 8 hours ago
Our client a premier financial services firm is searching for a Customer Services Associate to join their growing team in Columbus, OH. JOB SUMMARY Responsible for incoming and outgoing...
- Delaware, OH (20 miles from Hilliard, OH)
- 16 hours ago
- Delaware, OH (20 miles from Hilliard, OH)
- 16 hours ago
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to...
- Columbus, OH (9 miles from Hilliard, OH)
- 17 hours ago
- Columbus, OH (9 miles from Hilliard, OH)
- 17 hours ago
Provides assistance and information to callers on CollegeAdvantage Customer Information Hotline regarding Ohio's 529 college savings program: utilizes specialized knowledge of CollegeAdvantage,...
Customer Service Representative
- Columbus, OH (9 miles from Hilliard, OH)
- 17 hours ago
- Columbus, OH (9 miles from Hilliard, OH)
- 17 hours ago
Client Overview: Our client, a start-up in the mortgage industry, is seeking Customer Service Representatives to join their team on a temp to hire basis....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Dublin, OH (5 miles from Hilliard, OH)
- 1 day ago
- Dublin, OH (5 miles from Hilliard, OH)
- 1 day ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Reynoldsburg, OH (21 miles from Hilliard, OH)
- 2 days ago
- Reynoldsburg, OH (21 miles from Hilliard, OH)
- 2 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Dublin, OH (5 miles from Hilliard, OH)
- 2 days ago
- Dublin, OH (5 miles from Hilliard, OH)
- 2 days ago
Service Center Dublin OH JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Columbus, OH (9 miles from Hilliard, OH)
- 2 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Columbus, OH (9 miles from Hilliard, OH)
- 2 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 2 days ago
Position Summary Customer Service Representative is responsible for supporting the customer and Account Manager on a day-to-day basis....
Customer Service Support Representative - Outbound Lab Support
- Dublin, OH (5 miles from Hilliard, OH)
- 2 days ago
- Dublin, OH (5 miles from Hilliard, OH)
- 2 days ago
The schedule for the position will be Tuesday - Saturday 9am - 530pm EST TIME ZONE PAY RANGE $16 - $25 All job offers will be based on a candidate's skills and prior relevant experience,...
Pharmacy Customer Service Associate
- Marysville, OH (19 miles from Hilliard, OH)
- 3 days ago
- Marysville, OH (19 miles from Hilliard, OH)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Hilliard, OH
Moving to Hilliard, OH? Find some basic demographic data about Hilliard, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hilliard, OH
Highest Education Level
Customer Service Representatives in Hilliard, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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