Customer Service Representative Jobs in Atlanta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Norcross, GA (16 miles from Atlanta, GA)
- 6 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 6 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler,...
Experience Needed: 1+ year of call center experience This position is a contract role anticipated to go through October 31, 2025....
Remote Work- Roswell, GA (21 miles from Atlanta, GA)
- 12 hours ago
- Roswell, GA (21 miles from Atlanta, GA)
- 12 hours ago
OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access...
Store Customer Service Specialist
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Vaco is seeking a Bilingual Customer Service Specialist for an impressive manufacturing client located in the Smyrna area of Atlanta, GA. This is a CONTRACT TO HIRE position that pays between $20...
un Customer Service - Join Now compensation: To be discussed. Job Duties : Responsible to receive customer inquiries (telephone calls and e-transactions) on various issues, including orders, and...
Wipro is seeking customer service representatives with healthcare experience who combine excellent customer service and people skills with the ability to function effectively both as part of a team...
Remote WorkCustomer Service Representative locations Buckhead Minnesota time type Full time posted on Posted Today job requisition id R199548 Company: US0332 Sysco Western Minnesota, Inc....
Customer Service Account Specialist
- Atlanta, GA (9 miles from Atlanta, GA)
- 1 day ago
- Atlanta, GA (9 miles from Atlanta, GA)
- 1 day ago
Customer Service Account Specialist Georgia - Dekalb - Atlanta NEW HOT Administrative & Operations Support Technical College System of Georgia - TCSG 1 day ago Apply for Job Share this Job Sign Up...
About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of...
Customer Service Rep(05730) - 1839 Mt. Zion Rd.
- Morrow, GA (11 miles from Atlanta, GA)
- 1 day ago
- Morrow, GA (11 miles from Atlanta, GA)
- 1 day ago
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
- Peachtree Corners, GA (16 miles from Atlanta, GA)
- 1 day ago
- Peachtree Corners, GA (16 miles from Atlanta, GA)
- 1 day ago
Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the...
Customer Service Representative II
- Norcross, GA (16 miles from Atlanta, GA)
- 2 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 2 days ago
7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia, 30092 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Atlanta, GA
Highest Education Level
Customer Service Representatives in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Punctual
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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