Customer Service Representative Jobs in York, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Hanover, PA (17 miles from York, PA)
- 6 hours ago
- Hanover, PA (17 miles from York, PA)
- 6 hours ago
Customer Service Representative Category:Clerical - Other Location:Hanover, PA 17331 Pay:$17.00 Hourly Posted:1 day ago Status:Open Description Customer Service Representative Love handling customer...
ABOUTTHE JOBYou got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you? That'sright, we live to beat the rush and make it...
Customer Service Rep(04768) - 900 A Eisenhower Blvd.
- Harrisburg, PA (16 miles from York, PA)
- 11 hours ago
- Harrisburg, PA (16 miles from York, PA)
- 11 hours ago
You'll find our Customer Service Representative jobs offer you more....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Harrisburg, PA (16 miles from York, PA)
- 14 hours ago
- Harrisburg, PA (16 miles from York, PA)
- 14 hours ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(04862) - 200 S. Spring Garden St
- Carlisle, PA (22 miles from York, PA)
- 1 day ago
- Carlisle, PA (22 miles from York, PA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep II - 1st Shift
- Mechanicsburg, PA (17 miles from York, PA)
- 1 day ago
- Mechanicsburg, PA (17 miles from York, PA)
- 1 day ago
As a Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service....
Customer Service/Sales Support Associate
- Harrisburg, PA (16 miles from York, PA)
- 2 days ago
- Harrisburg, PA (16 miles from York, PA)
- 2 days ago
Customer Service/Sales Support Associate Harrisburg Pa company looking to add a Customer Service/Sales Support Associate to their team. Located on Linglestown Road, you will provide customer...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose: Requires frequent contact with customers, associates, and upper management. Occasional contact...
Customer Service Representative
- Gettysburg, PA (22 miles from York, PA)
- 6 days ago
- Gettysburg, PA (22 miles from York, PA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service/Car Wash Attendant
- Carlisle, PA (22 miles from York, PA)
- 9 days ago
- Carlisle, PA (22 miles from York, PA)
- 9 days ago
Job Details Job Location AN3172 - Valvoline - Carlisle - Carlisle, PA Description Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement...
Demographic Data for York, PA
Moving to York, PA? Find some basic demographic data about York, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in York, PA
Highest Education Level
Customer Service Representatives in York, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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