Customer Service Representative Jobs in West Bend, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hartford, WI (13 miles from West Bend, WI)
- 1 day ago
- Hartford, WI (13 miles from West Bend, WI)
- 1 day ago
The Opportunity Were growing, and our clients deserve the best. As a remote Customer Service Associate within our Annuity Call Center, youll have an opportunity to develop highly personalized...
Registered Client Service Associate
- Hartford, WI (13 miles from West Bend, WI)
- 1 day ago
- Hartford, WI (13 miles from West Bend, WI)
- 1 day ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer...
- Hartland, WI (24 miles from West Bend, WI)
- 1 day ago
- Hartland, WI (24 miles from West Bend, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Patient Registration
- Mequon, WI (21 miles from West Bend, WI)
- 2 days ago
- Mequon, WI (21 miles from West Bend, WI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Inside Sales & Customer Service
- Hartland, WI (24 miles from West Bend, WI)
- 2 days ago
- Hartland, WI (24 miles from West Bend, WI)
- 2 days ago
JOB REQUIREMENTS: Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the...
Customer Account Representative
- Horicon, WI (22 miles from West Bend, WI)
- 3 days ago
- Horicon, WI (22 miles from West Bend, WI)
- 3 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Support Specialist - Germantown, WI
- Germantown, WI (16 miles from West Bend, WI)
- 3 days ago
- Germantown, WI (16 miles from West Bend, WI)
- 3 days ago
Overview GCG is seeking Customer Support Specialists to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality...
Customer Service Rep(02083) - 385 Falls Rd
- Grafton, WI (16 miles from West Bend, WI)
- 3 days ago
- Grafton, WI (16 miles from West Bend, WI)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Grafton, WI (16 miles from West Bend, WI)
- 4 days ago
- Grafton, WI (16 miles from West Bend, WI)
- 4 days ago
Job Requirements Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team! We're committed to providing the best grocery...
- Random Lake, WI (11 miles from West Bend, WI)
- 4 days ago
- Random Lake, WI (11 miles from West Bend, WI)
- 4 days ago
Title Customer Relations Specialist EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color,...
Customer Service Rep(09704) - 6111 W. Mequon Road, Ste D
- Mequon, WI (21 miles from West Bend, WI)
- 5 days ago
- Mequon, WI (21 miles from West Bend, WI)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.SUMMARY STATEMENTWe take pride in our team...
Customer Service Rep(02028) - 148 South Foster Drive
- Saukville, WI (11 miles from West Bend, WI)
- 5 days ago
- Saukville, WI (11 miles from West Bend, WI)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Germantown, WI (16 miles from West Bend, WI)
- 5 days ago
- Germantown, WI (16 miles from West Bend, WI)
- 5 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Customer Service Representative - Patient Registration II
- Mequon, WI (21 miles from West Bend, WI)
- 7 days ago
- Mequon, WI (21 miles from West Bend, WI)
- 7 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 7 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 7 days ago
Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...
Demographic Data for West Bend, WI
Moving to West Bend, WI? Find some basic demographic data about West Bend, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Bend, WI
Highest Education Level
Customer Service Representatives in West Bend, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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