Customer Service Representative Jobs in West Bend, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple locations)
- Fond du Lac, WI (21 miles from West Bend, WI)
- 30+ days ago
- Fond du Lac, WI (21 miles from West Bend, WI)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Grafton, WI (16 miles from West Bend, WI)
- 1 hour ago
- Grafton, WI (16 miles from West Bend, WI)
- 1 hour ago
Kapco Metal Stamping is the Midwest’s premier contract manufacturer of metal components, trusted by some of the world’s biggest brands to make precision metal parts. Kapco’s constant investment in...
Pharmacy Customer Service Associate
- Fond du Lac, WI (21 miles from West Bend, WI)
- 2 hours ago
- Fond du Lac, WI (21 miles from West Bend, WI)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store Customer Service Specialist (Shared-Multiple Locations)
- Port Washington, WI (16 miles from West Bend, WI)
- 11 hours ago
- Port Washington, WI (16 miles from West Bend, WI)
- 11 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep(02024) - N168W22724 Prairie View Lane
- Jackson, WI (10 miles from West Bend, WI)
- 14 hours ago
- Jackson, WI (10 miles from West Bend, WI)
- 14 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Store Customer Service Specialist (Shared-Multiple Locations)
- Fond du Lac, WI (21 miles from West Bend, WI)
- 2 days ago
- Fond du Lac, WI (21 miles from West Bend, WI)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Cust Service Rep - Integrated Supply
- Horicon, WI (22 miles from West Bend, WI)
- 3 days ago
- Horicon, WI (22 miles from West Bend, WI)
- 3 days ago
Position Summary: Join our exciting & dedicated team at Vallen as a Customer Service Representative (CSR)....
Customer Service Representative (Loan Consultant II)
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 3 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Loan Consultant I)
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 3 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
CLUB Customer Service Part Time
- Richfield, WI (14 miles from West Bend, WI)
- 3 days ago
- Richfield, WI (14 miles from West Bend, WI)
- 3 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service & Shipping Coordinator
- Fond du Lac, WI (21 miles from West Bend, WI)
- 4 days ago
- Fond du Lac, WI (21 miles from West Bend, WI)
- 4 days ago
The Customer Service & Shipping Coordinator is responsible for overseeing and coordinating the scheduling of outgoing shipments from the Fond du Lac (FDL) plant, ensuring effective communication...
Customer Service Associate - Temporary
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 5 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Part Time)
- Germantown, WI (16 miles from West Bend, WI)
- 5 days ago
- Germantown, WI (16 miles from West Bend, WI)
- 5 days ago
Customer Service Representative (Part Time) Job Category: Sales Requisition Number: CUSTO002782 ing Details ed: April 25, 2025 Part-Time On-site Locations Showing 1 location GDI-Germantown Germantown...
Customer Service Representative
- Plymouth, WI (22 miles from West Bend, WI)
- 7 days ago
- Plymouth, WI (22 miles from West Bend, WI)
- 7 days ago
As a Customer Service Representative, you'll play a crucial role in ensuring smooth operations for aircraft and providing unparalleled service to our clients....
- Sussex, WI (22 miles from West Bend, WI)
- 9 days ago
- Sussex, WI (22 miles from West Bend, WI)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for West Bend, WI
Moving to West Bend, WI? Find some basic demographic data about West Bend, WI below.
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Salary for Customer Service Representative Jobs in West Bend, WI
Highest Education Level
Customer Service Representatives in West Bend, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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