Customer Service Representative Jobs in Watertown, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hartford, WI (22 miles from Watertown, WI)
- 9 hours ago
- Hartford, WI (22 miles from Watertown, WI)
- 9 hours ago
The Opportunity Were growing, and our clients deserve the best. As a remote Customer Service Associate within our Annuity Call Center, youll have an opportunity to develop highly personalized...
Registered Client Service Associate
- Hartford, WI (22 miles from Watertown, WI)
- 9 hours ago
- Hartford, WI (22 miles from Watertown, WI)
- 9 hours ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer...
- Hartland, WI (19 miles from Watertown, WI)
- 12 hours ago
- Hartland, WI (19 miles from Watertown, WI)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Inside Sales & Customer Service
- Hartland, WI (19 miles from Watertown, WI)
- 1 day ago
- Hartland, WI (19 miles from Watertown, WI)
- 1 day ago
JOB REQUIREMENTS: Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the...
Pharmacy Customer Service Associate
- Lake Mills, WI (10 miles from Watertown, WI)
- 1 day ago
- Lake Mills, WI (10 miles from Watertown, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Columbus, WI (21 miles from Watertown, WI)
- 2 days ago
- Columbus, WI (21 miles from Watertown, WI)
- 2 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Service Representative (Loan Consultant II)
- Beaver Dam, WI (23 miles from Watertown, WI)
- 2 days ago
- Beaver Dam, WI (23 miles from Watertown, WI)
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Customer Service Rep(02013) - 1585 W Main St
- Sun Prairie, WI (24 miles from Watertown, WI)
- 2 days ago
- Sun Prairie, WI (24 miles from Watertown, WI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02104) - 750 E Wisconsin Ave
- Oconomowoc, WI (10 miles from Watertown, WI)
- 3 days ago
- Oconomowoc, WI (10 miles from Watertown, WI)
- 3 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Store Customer Service Specialist (Shared-Multiple Locations)
- Delafield, WI (18 miles from Watertown, WI)
- 5 days ago
- Delafield, WI (18 miles from Watertown, WI)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Pewaukee, WI (23 miles from Watertown, WI)
- 6 days ago
- Pewaukee, WI (23 miles from Watertown, WI)
- 6 days ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Inside Sales & Customer Service - Industrial Supply
- Hartland, WI (19 miles from Watertown, WI)
- 7 days ago
- Hartland, WI (19 miles from Watertown, WI)
- 7 days ago
Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the areas of...
Customer Service Representative - Overnights
- Pewaukee, WI (23 miles from Watertown, WI)
- 8 days ago
- Pewaukee, WI (23 miles from Watertown, WI)
- 8 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Assistant Customer Service Manager
- Jefferson, WI (9 miles from Watertown, WI)
- 8 days ago
- Jefferson, WI (9 miles from Watertown, WI)
- 8 days ago
Position Overview The Assistant Customer Service Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the...
Demographic Data for Watertown, WI
Moving to Watertown, WI? Find some basic demographic data about Watertown, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Watertown, WI
Highest Education Level
Customer Service Representatives in Watertown, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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