Customer Service Representative Jobs in Waterloo, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Madison, WI (23 miles from Waterloo, WI)
- 6 days ago
- Madison, WI (23 miles from Waterloo, WI)
- 6 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Account Representative
- Columbus, WI (12 miles from Waterloo, WI)
- 1 hour ago
- Columbus, WI (12 miles from Waterloo, WI)
- 1 hour ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Service Representative (Loan Consultant II)
- Beaver Dam, WI (21 miles from Waterloo, WI)
- 9 hours ago
- Beaver Dam, WI (21 miles from Waterloo, WI)
- 9 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(02066) - 1009 E Main St
- Watertown, WI (12 miles from Waterloo, WI)
- 11 hours ago
- Watertown, WI (12 miles from Waterloo, WI)
- 11 hours ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Customer Service Rep(02013) - 1585 W Main St
- Sun Prairie, WI (12 miles from Waterloo, WI)
- 11 hours ago
- Sun Prairie, WI (12 miles from Waterloo, WI)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative (remote)
- Madison, WI (23 miles from Waterloo, WI)
- 13 hours ago
- Madison, WI (23 miles from Waterloo, WI)
- 13 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Madison, WI (23 miles from Waterloo, WI)
- 18 hours ago
- Madison, WI (23 miles from Waterloo, WI)
- 18 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Support Specialist (Hybrid)
- Madison, WI (23 miles from Waterloo, WI)
- 1 day ago
- Madison, WI (23 miles from Waterloo, WI)
- 1 day ago
At TruStage, were on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive...
- Oconomowoc, WI (22 miles from Waterloo, WI)
- 1 day ago
- Oconomowoc, WI (22 miles from Waterloo, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02104) - 750 E Wisconsin Ave
- Oconomowoc, WI (22 miles from Waterloo, WI)
- 1 day ago
- Oconomowoc, WI (22 miles from Waterloo, WI)
- 1 day ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Pharmacy Customer Service Associate
- Sun Prairie, WI (12 miles from Waterloo, WI)
- 1 day ago
- Sun Prairie, WI (12 miles from Waterloo, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CB Customer Service Representative
- Madison, WI (23 miles from Waterloo, WI)
- 2 days ago
- Madison, WI (23 miles from Waterloo, WI)
- 2 days ago
Customer service representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cbCentral...
Customer Service Representative
- Madison, WI (23 miles from Waterloo, WI)
- 3 days ago
- Madison, WI (23 miles from Waterloo, WI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store Customer Service Specialist (Shared-Multiple Locations)
- Fort Atkinson, WI (18 miles from Waterloo, WI)
- 3 days ago
- Fort Atkinson, WI (18 miles from Waterloo, WI)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service/Cashier
- Deforest, WI (19 miles from Waterloo, WI)
- 3 days ago
- Deforest, WI (19 miles from Waterloo, WI)
- 3 days ago
Req ID: 459446 Address: W9493 County HWY CS Poynette, WI, 53955 Benefits:. Fuel Your Growth with Love's - company funded tuition assistance program. Paid Time Off. Flexible Scheduling. 401(k) -...
Demographic Data for Waterloo, WI
Moving to Waterloo, WI? Find some basic demographic data about Waterloo, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Waterloo, WI
Highest Education Level
Customer Service Representatives in Waterloo, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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