Customer Service Representative Jobs in Verona, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Lodi, WI (22 miles from Verona, WI)
- 2 days ago
- Lodi, WI (22 miles from Verona, WI)
- 2 days ago
Req ID: 459446 Address: W9493 County HWY CS Poynette, WI, 53955 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Madison, WI (10 miles from Verona, WI)
- 16 hours ago
- Madison, WI (10 miles from Verona, WI)
- 16 hours ago
JOB REQUIREMENTS: Customer Service Consultant Location US-WI-Monona Job ID 2025-4441 Type Regular Full-Time \# Positions 1 Category Customer Service Overview First Supply is seeking an exceptional...
Customer Service Representative
- Sun Prairie, WI (22 miles from Verona, WI)
- 1 day ago
- Sun Prairie, WI (22 miles from Verona, WI)
- 1 day ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Representative II, Customer Service Ops
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
The client is looking for a Help Desk III. Title/role: Customer Success Associate (Help Desk & Trainer) Will close to submissions on 7/11/25 at 4:00PM CST. Top Skills & Experience: 1-2 years...
Remote Work- Madison, WI (10 miles from Verona, WI)
- 2 days ago
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...
Sales Associate - Customer Service / Cell Phone Technician / Licensed Locksmith
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
Batteries Plus Bulbs in Madison and Huntsville is hiring Full Time and Part Time Employees. Up to $17.00 an hour with Retail, Battery, Lighting and Phone Repair experience. Are you Locksmith...
E-Commerce Customer Support Specialist
- Waunakee, WI (13 miles from Verona, WI)
- 3 days ago
- Waunakee, WI (13 miles from Verona, WI)
- 3 days ago
Overview Suttle-Straus is looking for an E-Commerce Customer Support Specialist to join our team! We offer a collaborative work environment, great benefits and fantastic co-workers. The ideal...
Customer Service Representative
- Madison, WI (10 miles from Verona, WI)
- 3 days ago
- Madison, WI (10 miles from Verona, WI)
- 3 days ago
**Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information...
Customer Service Representative
- Madison, WI (10 miles from Verona, WI)
- 3 days ago
- Madison, WI (10 miles from Verona, WI)
- 3 days ago
We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...
Customer Service Rep(02013) - 1585 W Main St
- Sun Prairie, WI (22 miles from Verona, WI)
- 4 days ago
- Sun Prairie, WI (22 miles from Verona, WI)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative (remote)
- Madison, WI (10 miles from Verona, WI)
- 4 days ago
- Madison, WI (10 miles from Verona, WI)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Madison, WI (10 miles from Verona, WI)
- 4 days ago
- Madison, WI (10 miles from Verona, WI)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Support Specialist (Hybrid)
- Madison, WI (10 miles from Verona, WI)
- 4 days ago
- Madison, WI (10 miles from Verona, WI)
- 4 days ago
At TruStage, were on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive...
Demographic Data for Verona, WI
Moving to Verona, WI? Find some basic demographic data about Verona, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Verona, WI
Highest Education Level
Customer Service Representatives in Verona, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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