Customer Service Representative Jobs in Tunnel City, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Oakdale, WI (9 miles from Tunnel City, WI)
- 15 days ago
- Oakdale, WI (9 miles from Tunnel City, WI)
- 15 days ago
Req ID: 459254 Address: 220 Oakwood St. Oakdale, WI, 54660 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Experience Representative
- Sparta, WI (11 miles from Tunnel City, WI)
- 19 days ago
- Sparta, WI (11 miles from Tunnel City, WI)
- 19 days ago
Description Description Star Blends, we take pride in supporting farmers with high-quality feed solutions tailored to their needs. We are committed to fostering strong relationships with our...
Customer Service Representative
- Tomah, WI (3 miles from Tunnel City, WI)
- 21 days ago
- Tomah, WI (3 miles from Tunnel City, WI)
- 21 days ago
JOB REQUIREMENTS: Duties and Responsibilties of Job: Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate...
- Sparta, WI (11 miles from Tunnel City, WI)
- 29 days ago
- Sparta, WI (11 miles from Tunnel City, WI)
- 29 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Tomah, WI (3 miles from Tunnel City, WI)
- 29 days ago
- Tomah, WI (3 miles from Tunnel City, WI)
- 29 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
PT Store Delivery Driver/ Customer Service
- Tomah, WI (3 miles from Tunnel City, WI)
- 45+ days ago
- Tomah, WI (3 miles from Tunnel City, WI)
- 45+ days ago
The Store Delivery Driver and Customer Service is responsible for pulling and delivering products to customers on a regular route or as delivering products needed with minimal notice and...
Customer Service Rep(02055) - 609 N Water St
- Black River Falls, WI (19 miles from Tunnel City, WI)
- 90+ days ago
- Black River Falls, WI (19 miles from Tunnel City, WI)
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tunnel City, WI
Highest Education Level
Customer Service Representatives in Tunnel City, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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