Customer Service Representative Jobs in Sun Prairie, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 93 Jobs

E-Commerce Customer Support Specialist

  • Waunakee, WI (13 miles from Sun Prairie, WI)
  • 8 hours ago
  • Waunakee, WI (13 miles from Sun Prairie, WI)
  • 8 hours ago

Overview Suttle-Straus is looking for an E-Commerce Customer Support Specialist to join our team! We offer a collaborative work environment, great benefits and fantastic co-workers. The ideal...

Customer Service Representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 18 hours ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 18 hours ago

**Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information...

Customer Service Representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 19 hours ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 19 hours ago

We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...

Pharmacy Customer Service Associate

  • Lake Mills, WI (16 miles from Sun Prairie, WI)
  • 1 day ago
  • Lake Mills, WI (16 miles from Sun Prairie, WI)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Columbus, WI (12 miles from Sun Prairie, WI)
  • 1 day ago
  • Columbus, WI (12 miles from Sun Prairie, WI)
  • 1 day ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Customer Service Rep(02066) - 1009 E Main St

  • Watertown, WI (24 miles from Sun Prairie, WI)
  • 1 day ago
  • Watertown, WI (24 miles from Sun Prairie, WI)
  • 1 day ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...

Customer Service Rep(02013) - 1585 W Main St

  • Sun Prairie, WI
  • 1 day ago
  • Sun Prairie, WI
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative (remote)

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 1 day ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service/Sales

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 1 day ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Support Specialist (Hybrid)

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 2 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 2 days ago

At TruStage, were on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive...

CB Customer Service Representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 3 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 3 days ago

Customer service representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cbCentral...

Customer Service Rep(02080) - 6915 University Ave.

  • Middleton, WI (16 miles from Sun Prairie, WI)
  • 3 days ago
  • Middleton, WI (16 miles from Sun Prairie, WI)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 4 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service/Cashier

  • Deforest, WI (7 miles from Sun Prairie, WI)
  • 4 days ago
  • Deforest, WI (7 miles from Sun Prairie, WI)
  • 4 days ago

Req ID: 459446 Address: W9493 County HWY CS Poynette, WI, 53955 Benefits:. Fuel Your Growth with Love's - company funded tuition assistance program. Paid Time Off. Flexible Scheduling. 401(k) -...

CPC Customer Service Support

  • Madison, WI (12 miles from Sun Prairie, WI)
  • 4 days ago
  • Madison, WI (12 miles from Sun Prairie, WI)
  • 4 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Demographic Data for Sun Prairie, WI

Moving to Sun Prairie, WI? Find some basic demographic data about Sun Prairie, WI below.


Local
National
43,684
911
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Sun Prairie, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sun Prairie, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sun Prairie, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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