Customer Service Representative Jobs in Stevens Point, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 2 days ago
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Mosinee, WI (16 miles from Stevens Point, WI)
- 2 days ago
- Mosinee, WI (16 miles from Stevens Point, WI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 7 days ago
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Schofield, WI (23 miles from Stevens Point, WI)
- 7 days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Plover, WI (9 miles from Stevens Point, WI)
- 7 days ago
- Plover, WI (9 miles from Stevens Point, WI)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Loan Consultant II)
- Schofield, WI (23 miles from Stevens Point, WI)
- 12 days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 12 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 17 days ago
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 17 days ago
Customer Service Representative Wis. Rapids, WI Job Reference ID: 90626 Category: Customer Service Job Type: Try-Before-Hire Location: Wis....
Customer Account Representative
- Mosinee, WI (16 miles from Stevens Point, WI)
- 19 days ago
- Mosinee, WI (16 miles from Stevens Point, WI)
- 19 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Account Representative
- Weston, WI (23 miles from Stevens Point, WI)
- 22 days ago
- Weston, WI (23 miles from Stevens Point, WI)
- 22 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Customer Service Representative Part Time
- Schofield, WI (23 miles from Stevens Point, WI)
- 23 days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 23 days ago
What does a Customer Service Representative do?...
Demographic Data for Stevens Point, WI
Moving to Stevens Point, WI? Find some basic demographic data about Stevens Point, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Stevens Point, WI
Highest Education Level
Customer Service Representatives in Stevens Point, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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