Customer Service Representative Jobs in Stevens Point, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Weston, WI (23 miles from Stevens Point, WI)
- 11 hours ago
- Weston, WI (23 miles from Stevens Point, WI)
- 11 hours ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Part Time Cashier / Customer Service Team Member
- Stevens Point, WI
- 1 day ago
- Stevens Point, WI
- 1 day ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
- Schofield, WI (23 miles from Stevens Point, WI)
- 2 days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 2 days ago
Customer Support Specialist Schofield, WI 54476 Posted: 04/28/2025 Job Number: 759953 Pay Rate: 17.00 Industry: Capital Equipment JOB DESCRIPTION Position Title: Customer Support Specialist Wage:...
Customer Service Rep(02020) - 2581 Post Rd.
- Plover, WI (9 miles from Stevens Point, WI)
- 4 days ago
- Plover, WI (9 miles from Stevens Point, WI)
- 4 days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Are you a compassionate and service-oriented individual with a passion for making a positive impact on the lives of others? Are you seeking a fulfilling career with a credit union that is deeply...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Central Wisconsin Airport
- Mosinee, WI (16 miles from Stevens Point, WI)
- 11 days ago
- Mosinee, WI (16 miles from Stevens Point, WI)
- 11 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative - Amherst, WI
- Amherst, WI (15 miles from Stevens Point, WI)
- 11 days ago
- Amherst, WI (15 miles from Stevens Point, WI)
- 11 days ago
Pay $0 / year BISON Transport USA is currently looking to add a Customer Service Representative (CSR) to its team in Amherst, WI Key Accountabilities / Responsibilities: 1) Order Entry/Order Acceptance...
Customer Service Warranty Representative
- Schofield, WI (23 miles from Stevens Point, WI)
- 12 days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 12 days ago
WHO WE ARE: Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of providing top-quality building materials to authorized retailers across the United...
Customer Service Representative
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 15 days ago
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 15 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
JOB REQUIREMENTS: Working hours are between Monday-Friday 7:45am-5:15pmand every Saturday 7:45am-12:15pm. One scheduled day off each weekduring the week. The job consists of majority teller work...
JOB REQUIREMENTS: Description Be Yourself. Build Your Career. BeExceptional Together. At Werner Electric Supply, we\'re more than anelectrical distributor - we\'re a community that empowers people...
Customer Service Representative - Construction
- Stevens Point, WI
- 30+ days ago
- Stevens Point, WI
- 30+ days ago
Be Yourself. Build Your Career. Be Exceptional Together. At Werner Electric Supply, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly...
Role Specific Information Job Description Required Weekend Availability About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes...
Customer Service Representative (Loan Consultant II)
- Schofield, WI (23 miles from Stevens Point, WI)
- 45+ days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 45+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Stevens Point, WI
Moving to Stevens Point, WI? Find some basic demographic data about Stevens Point, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Stevens Point, WI
Highest Education Level
Customer Service Representatives in Stevens Point, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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