Customer Service Representative Jobs in Springfield, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(09185) - 701 S. Eastwood Dr.
- Woodstock, IL (22 miles from Springfield, WI)
- 9 hours ago
- Woodstock, IL (22 miles from Springfield, WI)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative - Bilingual
- Rochester, WI (11 miles from Springfield, WI)
- 1 day ago
- Rochester, WI (11 miles from Springfield, WI)
- 1 day ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative
- Big Bend, WI (19 miles from Springfield, WI)
- 1 day ago
- Big Bend, WI (19 miles from Springfield, WI)
- 1 day ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Bilingual Customer Account Representative
- Muskego, WI (21 miles from Springfield, WI)
- 2 days ago
- Muskego, WI (21 miles from Springfield, WI)
- 2 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Service Rep(02751) - 646 Rte 173
- Antioch, IL (20 miles from Springfield, WI)
- 3 days ago
- Antioch, IL (20 miles from Springfield, WI)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- McHenry, IL (20 miles from Springfield, WI)
- 3 days ago
- McHenry, IL (20 miles from Springfield, WI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Lake Geneva, WI (5 miles from Springfield, WI)
- 3 days ago
- Lake Geneva, WI (5 miles from Springfield, WI)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Burlington, WI (6 miles from Springfield, WI)
- 3 days ago
- Burlington, WI (6 miles from Springfield, WI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store Customer Service Specialist (Shared Muskego/Mukwonago)
- Mukwonago, WI (17 miles from Springfield, WI)
- 5 days ago
- Mukwonago, WI (17 miles from Springfield, WI)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist (Shared Muskego/Mukwonago)
- Muskego, WI (21 miles from Springfield, WI)
- 6 days ago
- Muskego, WI (21 miles from Springfield, WI)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Rochester, WI (11 miles from Springfield, WI)
- 6 days ago
- Rochester, WI (11 miles from Springfield, WI)
- 6 days ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
- Mount Pleasant, WI (23 miles from Springfield, WI)
- 7 days ago
- Mount Pleasant, WI (23 miles from Springfield, WI)
- 7 days ago
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Representative
- Burlington, WI (6 miles from Springfield, WI)
- 7 days ago
- Burlington, WI (6 miles from Springfield, WI)
- 7 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Sturtevant - Sales and Customer Service Representative
- Sturtevant, WI (23 miles from Springfield, WI)
- 7 days ago
- Sturtevant, WI (23 miles from Springfield, WI)
- 7 days ago
Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Sturtevant, WI branch. Would you like to work with a stable, family-owned business?...
Customer Service Representative - Overnights
- Bristol, WI (19 miles from Springfield, WI)
- 8 days ago
- Bristol, WI (19 miles from Springfield, WI)
- 8 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Demographic Data for Springfield, WI
Moving to Springfield, WI? Find some basic demographic data about Springfield, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Springfield, WI
Highest Education Level
Customer Service Representatives in Springfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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