Customer Service Representative Jobs in Somerset, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Quality Assurance Specialist III - Quality Assurance Analyst - Journeyman
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives....
Customer Service Representative (Healthcare) - Remote
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote Work- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Representative II, Customer Service Ops
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Representative
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Associate - Maplewood, MN - (Part-Time)
- Maplewood, MN (18 miles from Somerset, WI)
- 1 hour ago
- Maplewood, MN (18 miles from Somerset, WI)
- 1 hour ago
This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for...
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 hour ago
Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's...
- Saint Paul, MN (23 miles from Somerset, WI)
- 2 hours ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 2 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Customer Service Associate - CLEVELAND AVE. - Roseville, MN - (Part-Time)
- Roseville, MN (24 miles from Somerset, WI)
- 9 hours ago
- Roseville, MN (24 miles from Somerset, WI)
- 9 hours ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
Customer Service Representative III Onsite
- Saint Paul, MN (23 miles from Somerset, WI)
- 9 hours ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 9 hours ago
Throughout all of these interactions, Customer Service Representatives maintain a high level of professionalism and present the organization in the best light possible....
Customer Service Representative
- Roseville, MN (24 miles from Somerset, WI)
- 9 hours ago
- Roseville, MN (24 miles from Somerset, WI)
- 9 hours ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Somali Bilingual Customer Care Representative - State Program Administrator
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 day ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 day ago
Working Title: Somali Bilingual Customer Care Representative** **Job Class: State Program Administrator** **Agency: Department of Employment and Economic Development** + **Job ID** : 87191 +...
Customer Support Specialist, K12 Tutoring
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 day ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 day ago
The Customer Support Specialist handles escalated technical and service issues from Level 1 support via phone, web, chat, and email. They assist customers - including parents, students, and...
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 day ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 day ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative - CST or EST
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 day ago
- Saint Paul, MN (23 miles from Somerset, WI)
- 1 day ago
**Position Summary** Customer Service Representatives are the face of Aetna and impact our member's experience through their interactions on inbound telephone calls....
Demographic Data for Somerset, WI
Moving to Somerset, WI? Find some basic demographic data about Somerset, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Somerset, WI
Highest Education Level
Customer Service Representatives in Somerset, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »