Customer Service Representative Jobs in Somers, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
A/R Customer Resolution Specialist
- Franklin, WI (17 miles from Somers, WI)
- 6 hours ago
- Franklin, WI (17 miles from Somers, WI)
- 6 hours ago
Krones designs, develops, manufactures, and installs both machines and complete packaging lines. We have become one of the leading system suppliers for breweries and beverage producers as well as...
Part Time Cashier / Customer Service Team Member
- Muskego, WI (19 miles from Somers, WI)
- 6 hours ago
- Muskego, WI (19 miles from Somers, WI)
- 6 hours ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Store Customer Service Specialist (Zone-Multiple Locations)
- Kenosha, WI (4 miles from Somers, WI)
- 18 hours ago
- Kenosha, WI (4 miles from Somers, WI)
- 18 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist (Zone-Multiple Locations)
- Pleasant Prairie, WI (7 miles from Somers, WI)
- 1 day ago
- Pleasant Prairie, WI (7 miles from Somers, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- Wadsworth, IL (13 miles from Somers, WI)
- 1 day ago
- Wadsworth, IL (13 miles from Somers, WI)
- 1 day ago
Req ID: 459449 Address: 43100 US Hwy 41 Wadsworth, IL, 60083 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
- Kenosha, WI (4 miles from Somers, WI)
- 2 days ago
- Kenosha, WI (4 miles from Somers, WI)
- 2 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Representative - Bilingual
- Rochester, WI (17 miles from Somers, WI)
- 2 days ago
- Rochester, WI (17 miles from Somers, WI)
- 2 days ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative
- Big Bend, WI (23 miles from Somers, WI)
- 2 days ago
- Big Bend, WI (23 miles from Somers, WI)
- 2 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Bilingual Customer Account Representative
- Caledonia, WI (12 miles from Somers, WI)
- 3 days ago
- Caledonia, WI (12 miles from Somers, WI)
- 3 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Service Rep(02751) - 646 Rte 173
- Antioch, IL (15 miles from Somers, WI)
- 4 days ago
- Antioch, IL (15 miles from Somers, WI)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Oak Creek, WI (17 miles from Somers, WI)
- 4 days ago
- Oak Creek, WI (17 miles from Somers, WI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Representative (Part Time, Night Shift)
- Greenfield, WI (24 miles from Somers, WI)
- 4 days ago
- Greenfield, WI (24 miles from Somers, WI)
- 4 days ago
Come put your passion for serving people and helping animals to work! VCA Milwaukee Emergency Center for Animals is look to add a Client Service Representative to join our one-of-a-kind emergency...
- Kenosha, WI (4 miles from Somers, WI)
- 4 days ago
- Kenosha, WI (4 miles from Somers, WI)
- 4 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Spirits 528 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
- Hainesville, IL (22 miles from Somers, WI)
- 4 days ago
- Hainesville, IL (22 miles from Somers, WI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Round Lake Park, IL (22 miles from Somers, WI)
- 5 days ago
- Round Lake Park, IL (22 miles from Somers, WI)
- 5 days ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Somers, WI
Highest Education Level
Customer Service Representatives in Somers, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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