Customer Service Representative Jobs in Rio, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 85 Jobs

Retail Customer Service Cashier

  • Lodi, WI (16 miles from Rio, WI)
  • 3 days ago
  • Lodi, WI (16 miles from Rio, WI)
  • 3 days ago

Req ID: 459446 Address: W9493 County HWY CS Poynette, WI, 53955 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Consultant

  • Madison, WI (23 miles from Rio, WI)
  • 1 day ago
  • Madison, WI (23 miles from Rio, WI)
  • 1 day ago

JOB REQUIREMENTS: Customer Service Consultant Location US-WI-Monona Job ID 2025-4441 Type Regular Full-Time \# Positions 1 Category Customer Service Overview First Supply is seeking an exceptional...

Customer Service Representative

  • Sun Prairie, WI (13 miles from Rio, WI)
  • 2 days ago
  • Sun Prairie, WI (13 miles from Rio, WI)
  • 2 days ago

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...

Representative II, Customer Service Ops

  • Madison, WI (23 miles from Rio, WI)
  • 2 days ago
  • Madison, WI (23 miles from Rio, WI)
  • 2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

W2 - Help Desk III (customer service data reporting contact for schools and districts, Trainer) - Remote in WI

  • Madison, WI (23 miles from Rio, WI)
  • 3 days ago
  • Madison, WI (23 miles from Rio, WI)
  • 3 days ago

The client is looking for a Help Desk III. Title/role: Customer Success Associate (Help Desk & Trainer) Will close to submissions on 7/11/25 at 4:00PM CST. Top Skills & Experience: 1-2 years...

Remote Work

CampusGuard Customer Advocate

  • Madison, WI (23 miles from Rio, WI)
  • 3 days ago
  • Madison, WI (23 miles from Rio, WI)
  • 3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Sr Customer Care Specialist

  • Madison, WI (23 miles from Rio, WI)
  • 3 days ago
  • Madison, WI (23 miles from Rio, WI)
  • 3 days ago

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...

Sales Associate - Customer Service / Cell Phone Technician / Licensed Locksmith

  • Madison, WI (23 miles from Rio, WI)
  • 3 days ago
  • Madison, WI (23 miles from Rio, WI)
  • 3 days ago

Batteries Plus Bulbs in Madison and Huntsville is hiring Full Time and Part Time Employees. Up to $17.00 an hour with Retail, Battery, Lighting and Phone Repair experience. Are you Locksmith...

E-Commerce Customer Support Specialist

  • Waunakee, WI (17 miles from Rio, WI)
  • 3 days ago
  • Waunakee, WI (17 miles from Rio, WI)
  • 3 days ago

Overview Suttle-Straus is looking for an E-Commerce Customer Support Specialist to join our team! We offer a collaborative work environment, great benefits and fantastic co-workers. The ideal...

Customer Service Representative

  • Madison, WI (23 miles from Rio, WI)
  • 4 days ago
  • Madison, WI (23 miles from Rio, WI)
  • 4 days ago

**Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information...

Customer Service Representative

  • Madison, WI (23 miles from Rio, WI)
  • 4 days ago
  • Madison, WI (23 miles from Rio, WI)
  • 4 days ago

We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...

Customer Account Representative

  • Columbus, WI (10 miles from Rio, WI)
  • 4 days ago
  • Columbus, WI (10 miles from Rio, WI)
  • 4 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Customer Service Representative (Loan Consultant II)

  • Beaver Dam, WI (20 miles from Rio, WI)
  • 5 days ago
  • Beaver Dam, WI (20 miles from Rio, WI)
  • 5 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Rep(02013) - 1585 W Main St

  • Sun Prairie, WI (13 miles from Rio, WI)
  • 5 days ago
  • Sun Prairie, WI (13 miles from Rio, WI)
  • 5 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service/Sales

  • Madison, WI (23 miles from Rio, WI)
  • 5 days ago
  • Madison, WI (23 miles from Rio, WI)
  • 5 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Demographic Data for Rio, WI

Moving to Rio, WI? Find some basic demographic data about Rio, WI below.


Local
National
3,370
71
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Rio, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rio, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rio, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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