Customer Service Representative Jobs in Rice Lake, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
JOB REQUIREMENTS: Position Summary: This position provides promptprofessional service to bank customers by meeting various banking needsover the phone and in person. Recognizes opportunities,...
DMV Customer Service Representative - Rice Lake/Amery
- Rice Lake, WI
- 8 days ago
- Rice Lake, WI
- 8 days ago
Position Summary This DMV Customer Service Representative position is located at the Rice Lake Customer Service Center 50% of the time and the Amery Customer Service Center 50% of the time and provides...
Customer Service Maintenance Technician
- Barron, WI (11 miles from Rice Lake, WI)
- 11 days ago
- Barron, WI (11 miles from Rice Lake, WI)
- 11 days ago
Job Overview\: We are seeking a Field Service Maintenance Technician who will be responsible for safely maintaining/servicing (with occasionally installing/removing) of various types of bulk...
Weekend Customer Service Support --Three 12-hour shifts!
- Rice Lake, WI
- 28 days ago
- Rice Lake, WI
- 28 days ago
For over 75 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and in our community. We are seeking Weekend Customer Service...
For nearly 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin...
Customer Service Rep(09705) - 602 South Main Street
- Rice Lake, WI
- 90+ days ago
- Rice Lake, WI
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Customer Service Rep(02120) - 1215 Elm Street
- Cumberland, WI (18 miles from Rice Lake, WI)
- 90+ days ago
- Cumberland, WI (18 miles from Rice Lake, WI)
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Customer Service Rep(02010) - 1151 E Division Ave
- Barron, WI (11 miles from Rice Lake, WI)
- 90+ days ago
- Barron, WI (11 miles from Rice Lake, WI)
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Demographic Data for Rice Lake, WI
Moving to Rice Lake, WI? Find some basic demographic data about Rice Lake, WI below.
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Salary for Customer Service Representative Jobs in Rice Lake, WI
Highest Education Level
Customer Service Representatives in Rice Lake, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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