Customer Service Representative Jobs in Portage, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Lodi, WI (16 miles from Portage, WI)
- 7 hours ago
- Lodi, WI (16 miles from Portage, WI)
- 7 hours ago
Req ID: 459446 Address: W9493 County HWY CS Poynette, WI, 53955 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
E-Commerce Customer Support Specialist
- Waunakee, WI (24 miles from Portage, WI)
- 1 day ago
- Waunakee, WI (24 miles from Portage, WI)
- 1 day ago
Overview Suttle-Straus is looking for an E-Commerce Customer Support Specialist to join our team! We offer a collaborative work environment, great benefits and fantastic co-workers. The ideal...
Customer Service Rep(02115) 844 8th Ave
- Baraboo, WI (15 miles from Portage, WI)
- 2 days ago
- Baraboo, WI (15 miles from Portage, WI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Customer Service Associate - Temporary
- Baraboo, WI (15 miles from Portage, WI)
- 7 days ago
- Baraboo, WI (15 miles from Portage, WI)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Westfield, WI (24 miles from Portage, WI)
- 22 days ago
- Westfield, WI (24 miles from Portage, WI)
- 22 days ago
As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs....
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
- Deforest, WI (22 miles from Portage, WI)
- 28 days ago
- Deforest, WI (22 miles from Portage, WI)
- 28 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1516 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
Customer Service Representative
- Randolph, WI (22 miles from Portage, WI)
- 30+ days ago
- Randolph, WI (22 miles from Portage, WI)
- 30+ days ago
As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs....
Customer Service Representative Fueler/Washer
- Windsor, WI (24 miles from Portage, WI)
- 30+ days ago
- Windsor, WI (24 miles from Portage, WI)
- 30+ days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representative
- Westfield, WI (24 miles from Portage, WI)
- 30+ days ago
- Westfield, WI (24 miles from Portage, WI)
- 30+ days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Baraboo, WI (15 miles from Portage, WI)
- 45+ days ago
- Baraboo, WI (15 miles from Portage, WI)
- 45+ days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative
- Baraboo, WI (15 miles from Portage, WI)
- 45+ days ago
- Baraboo, WI (15 miles from Portage, WI)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Wisconsin Dells, WI (17 miles from Portage, WI)
- 90+ days ago
- Wisconsin Dells, WI (17 miles from Portage, WI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Portage, WI
Moving to Portage, WI? Find some basic demographic data about Portage, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Portage, WI
Highest Education Level
Customer Service Representatives in Portage, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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