Customer Service Representative Jobs in Pewaukee, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....
Customer Service Representative - FT
- Milwaukee, WI (18 miles from Pewaukee, WI)
- 4 days ago
- Milwaukee, WI (18 miles from Pewaukee, WI)
- 4 days ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative - PT
- Milwaukee, WI (18 miles from Pewaukee, WI)
- 60+ days ago
- Milwaukee, WI (18 miles from Pewaukee, WI)
- 60+ days ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Bilingual Customer Account Representative
- Caledonia, WI (24 miles from Pewaukee, WI)
- 1 hour ago
- Caledonia, WI (24 miles from Pewaukee, WI)
- 1 hour ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Support Specialist - Germantown, WI
- Germantown, WI (12 miles from Pewaukee, WI)
- 5 hours ago
- Germantown, WI (12 miles from Pewaukee, WI)
- 5 hours ago
Overview GCG is seeking Customer Support Specialists to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality...
Customer Service Rep(02088) - 325 E North St
- Waukesha, WI (4 miles from Pewaukee, WI)
- 11 hours ago
- Waukesha, WI (4 miles from Pewaukee, WI)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02066) - 1009 E Main St
- Watertown, WI (23 miles from Pewaukee, WI)
- 11 hours ago
- Watertown, WI (23 miles from Pewaukee, WI)
- 11 hours ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Customer Service Rep(02083) - 385 Falls Rd
- Grafton, WI (23 miles from Pewaukee, WI)
- 11 hours ago
- Grafton, WI (23 miles from Pewaukee, WI)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Oak Creek, WI (23 miles from Pewaukee, WI)
- 18 hours ago
- Oak Creek, WI (23 miles from Pewaukee, WI)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Representative (Part Time, Night Shift)
- Greenfield, WI (14 miles from Pewaukee, WI)
- 18 hours ago
- Greenfield, WI (14 miles from Pewaukee, WI)
- 18 hours ago
Come put your passion for serving people and helping animals to work! **VCA Milwaukee Emergency Center for Animals** is look to add a **Client Service Representative** to join our one-of-a-kind...
Store Customer Service Specialist (Shared-Multiple Locations)
- Wauwatosa, WI (14 miles from Pewaukee, WI)
- 18 hours ago
- Wauwatosa, WI (14 miles from Pewaukee, WI)
- 18 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Grafton, WI (23 miles from Pewaukee, WI)
- 1 day ago
- Grafton, WI (23 miles from Pewaukee, WI)
- 1 day ago
Job Requirements Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team! We're committed to providing the best grocery...
Store Customer Service Specialist (Shared-Multiple Locations)
- Wauwatosa, WI (14 miles from Pewaukee, WI)
- 1 day ago
- Wauwatosa, WI (14 miles from Pewaukee, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Oconomowoc, WI (13 miles from Pewaukee, WI)
- 1 day ago
- Oconomowoc, WI (13 miles from Pewaukee, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02087) - 7613 W Good Hope Rd
- Milwaukee, WI (18 miles from Pewaukee, WI)
- 1 day ago
- Milwaukee, WI (18 miles from Pewaukee, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Pewaukee, WI
Moving to Pewaukee, WI? Find some basic demographic data about Pewaukee, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pewaukee, WI
Highest Education Level
Customer Service Representatives in Pewaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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