Customer Service Representative Jobs in Oshkosh, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple locations)
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 30+ days ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer service/ Delivery person
- Appleton, WI (16 miles from Oshkosh, WI)
- moments ago
- Appleton, WI (16 miles from Oshkosh, WI)
- moments ago
Part Time: 8:00-12:00 (Somewhat flexible) Delivery person. Manage inventory at our facility and our customers facilities. Local in the Appleton area. Some lifting required up to 40 lbs. Deliveries...
Pharmacy Customer Service Associate
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- moments ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
JOB REQUIREMENTS: Our Member Service Representative (MSR) is theultimate multi-tasker, experience-maker and arguably one of the mostimportant roles at the credit union. If you possess a love for...
Store Customer Service Specialist (Shared-Multiple Locations)
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 9 hours ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 9 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Neenah, WI (9 miles from Oshkosh, WI)
- 20 hours ago
- Neenah, WI (9 miles from Oshkosh, WI)
- 20 hours ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 526 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
Account Clerk I - Finance Customer Service
- Appleton, WI (16 miles from Oshkosh, WI)
- 23 hours ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 23 hours ago
Answers telephone as Finance Department telephone customer service representative for utility, tax, parking and miscellaneous City Hall telephone calls; responds to inquiries and routine complaints...
Store Customer Service Specialist (Shared-Multiple Locations)
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 2 days ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service & Shipping Coordinator
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 4 days ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 4 days ago
The Customer Service & Shipping Coordinator is responsible for overseeing and coordinating the scheduling of outgoing shipments from the Fond du Lac (FDL) plant, ensuring effective communication...
- Neenah, WI (9 miles from Oshkosh, WI)
- 4 days ago
- Neenah, WI (9 miles from Oshkosh, WI)
- 4 days ago
Summary The Client Advocate oversees end-to-end renewals, manages client relationships, and supports daily client inquiries. This position involves working closely with clients to understand their...
JOB REQUIREMENTS: Customer Service Specialists work closely withwholesale and retail customers to determine their needs, answer theirquestions about Sherwin-Williams products, and recommend the...
Customer Service Representative
- Appleton, WI (16 miles from Oshkosh, WI)
- 5 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 5 days ago
JOB REQUIREMENTS: Company / Location Information A.O. Smith is a globalleader applying innovative technologies and energy-efficient solutionsto products manufactured and marketed worldwide. The...
Customer Service Representative
- Neenah, WI (9 miles from Oshkosh, WI)
- 5 days ago
- Neenah, WI (9 miles from Oshkosh, WI)
- 5 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
FBO Front Desk Customer Service Representative (Part Time)
- Appleton, WI (16 miles from Oshkosh, WI)
- 7 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 7 days ago
Now Hiring at the Appleton FBO for a Part Time Customer Service Representative!...
Demographic Data for Oshkosh, WI
Moving to Oshkosh, WI? Find some basic demographic data about Oshkosh, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Oshkosh, WI
Highest Education Level
Customer Service Representatives in Oshkosh, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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