Customer Service Representative Jobs in Oshkosh, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Customer Service Representative
- Little Chute, WI (18 miles from Oshkosh, WI)
- 13 hours ago
- Little Chute, WI (18 miles from Oshkosh, WI)
- 13 hours ago
Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...
Remote WorkCustomer Service Representative
- Kaukauna, WI (22 miles from Oshkosh, WI)
- 14 hours ago
- Kaukauna, WI (22 miles from Oshkosh, WI)
- 14 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....
Customer Account Representative
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 20 hours ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 20 hours ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- New Holstein, WI (21 miles from Oshkosh, WI)
- 2 days ago
- New Holstein, WI (21 miles from Oshkosh, WI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Full Time Customer Service Specialist
- Appleton, WI (16 miles from Oshkosh, WI)
- 3 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 3 days ago
Job #: 203844 Title: Full Time Customer Service Specialist Location: Appleton Salary Range: $20.40/hour Description: Job ID: 203843 Do you have customer service experience over the phone? Are you...
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 5 days ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Appleton, WI (16 miles from Oshkosh, WI)
- 5 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 5 days ago
Job Description: Job Description Facilitate the needs of our distributors, field sales team, warehouses, and divisions including but not limited to orders, expediting, quotes, returns, price and...
Customer Service Center Specialist
- Brillion, WI (21 miles from Oshkosh, WI)
- 6 days ago
- Brillion, WI (21 miles from Oshkosh, WI)
- 6 days ago
Endries is a leading distributor of fasteners and Class-C parts serving industrial Original Equipment Manufacturers (OEM’s) and the Industrial marketplace worldwide. From its headquarters in...
- Neenah, WI (9 miles from Oshkosh, WI)
- 6 days ago
- Neenah, WI (9 miles from Oshkosh, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Little Chute, WI (18 miles from Oshkosh, WI)
- 6 days ago
- Little Chute, WI (18 miles from Oshkosh, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Menasha, WI (11 miles from Oshkosh, WI)
- 6 days ago
- Menasha, WI (11 miles from Oshkosh, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ripon, WI (20 miles from Oshkosh, WI)
- 6 days ago
- Ripon, WI (20 miles from Oshkosh, WI)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Oshkosh, WI
Moving to Oshkosh, WI? Find some basic demographic data about Oshkosh, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Oshkosh, WI
Highest Education Level
Customer Service Representatives in Oshkosh, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »