Customer Service Representative Jobs in Oconomowoc, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR)
- Pewaukee, WI (13 miles from Oconomowoc, WI)
- 45+ days ago
- Pewaukee, WI (13 miles from Oconomowoc, WI)
- 45+ days ago
Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....
Customer Account Representative
- Horicon, WI (22 miles from Oconomowoc, WI)
- 1 hour ago
- Horicon, WI (22 miles from Oconomowoc, WI)
- 1 hour ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Support Specialist - Germantown, WI
- Germantown, WI (21 miles from Oconomowoc, WI)
- 5 hours ago
- Germantown, WI (21 miles from Oconomowoc, WI)
- 5 hours ago
Overview GCG is seeking Customer Support Specialists to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality...
Customer Service Rep(02088) - 325 E North St
- Waukesha, WI (16 miles from Oconomowoc, WI)
- 11 hours ago
- Waukesha, WI (16 miles from Oconomowoc, WI)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02066) - 1009 E Main St
- Watertown, WI (10 miles from Oconomowoc, WI)
- 11 hours ago
- Watertown, WI (10 miles from Oconomowoc, WI)
- 11 hours ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Customer Service Representative
- Brookfield, WI (21 miles from Oconomowoc, WI)
- 2 days ago
- Brookfield, WI (21 miles from Oconomowoc, WI)
- 2 days ago
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive...
- Brookfield, WI (21 miles from Oconomowoc, WI)
- 2 days ago
- Brookfield, WI (21 miles from Oconomowoc, WI)
- 2 days ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
- Germantown, WI (21 miles from Oconomowoc, WI)
- 2 days ago
- Germantown, WI (21 miles from Oconomowoc, WI)
- 2 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Store Customer Service Specialist (Shared-Multiple Locations)
- Delafield, WI (8 miles from Oconomowoc, WI)
- 3 days ago
- Delafield, WI (8 miles from Oconomowoc, WI)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist (Shared Muskego/Mukwonago)
- Mukwonago, WI (18 miles from Oconomowoc, WI)
- 3 days ago
- Mukwonago, WI (18 miles from Oconomowoc, WI)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Specialist
- Brookfield, WI (21 miles from Oconomowoc, WI)
- 3 days ago
- Brookfield, WI (21 miles from Oconomowoc, WI)
- 3 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Store Customer Service Specialist (Shared-Multiple Locations)
- Waukesha, WI (16 miles from Oconomowoc, WI)
- 4 days ago
- Waukesha, WI (16 miles from Oconomowoc, WI)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Menomonee Falls, WI (19 miles from Oconomowoc, WI)
- 4 days ago
- Menomonee Falls, WI (19 miles from Oconomowoc, WI)
- 4 days ago
Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...
Demographic Data for Oconomowoc, WI
Moving to Oconomowoc, WI? Find some basic demographic data about Oconomowoc, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oconomowoc, WI
Highest Education Level
Customer Service Representatives in Oconomowoc, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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