Customer Service Representative Jobs in New Richmond, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 30 Jobs

Customer Service Representative

  • Star Prairie, WI (7 miles from New Richmond, WI)
  • 3 days ago
  • Star Prairie, WI (7 miles from New Richmond, WI)
  • 3 days ago

As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

ULINE- Customer Service Representative

  • Hudson, WI (14 miles from New Richmond, WI)
  • 3 days ago
  • Hudson, WI (14 miles from New Richmond, WI)
  • 3 days ago

As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative II - 1st Shift

  • Dresser, WI (16 miles from New Richmond, WI)
  • 4 days ago
  • Dresser, WI (16 miles from New Richmond, WI)
  • 4 days ago

Customer Service Representative II - 1st Shift Dresser, WI ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing assigned...

Customer Service Associate

  • White Bear Lake, MN (24 miles from New Richmond, WI)
  • 7 days ago
  • White Bear Lake, MN (24 miles from New Richmond, WI)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Stillwater, MN - (Part-Time)

  • Oak Park Heights, MN (17 miles from New Richmond, WI)
  • 11 days ago
  • Oak Park Heights, MN (17 miles from New Richmond, WI)
  • 11 days ago

Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....

Customer Service Management Trainee

  • Knapp, WI (23 miles from New Richmond, WI)
  • 13 days ago
  • Knapp, WI (23 miles from New Richmond, WI)
  • 13 days ago

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....

Customer Service Rep(09710) - 830 Rivard Street, Suite 400

  • Somerset, WI (8 miles from New Richmond, WI)
  • 16 days ago
  • Somerset, WI (8 miles from New Richmond, WI)
  • 16 days ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up...

Member Service Representative

  • River Falls, WI (19 miles from New Richmond, WI)
  • 17 days ago
  • River Falls, WI (19 miles from New Richmond, WI)
  • 17 days ago

JOB REQUIREMENTS: In this role, you will represent the Credit Union to members in a friendly, positive, and professional manner, ensuring a welcoming atmosphere at all times. You will be...

Sales & Customer Service Associate

  • Vadnais Heights, MN (24 miles from New Richmond, WI)
  • 21 days ago
  • Vadnais Heights, MN (24 miles from New Richmond, WI)
  • 21 days ago

Overview Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping...

Retail Customer Service Cashier

  • Wilson, WI (19 miles from New Richmond, WI)
  • 22 days ago
  • Wilson, WI (19 miles from New Richmond, WI)
  • 22 days ago

Req ID: 459445 Address: 5930 Badger DR Menomonie, WI, 54751 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Rep(02122) - 1657 Doman Dr

  • New Richmond, WI
  • 25 days ago
  • New Richmond, WI
  • 25 days ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up...

ULINE- Call Center Representative

  • Bayport, MN (15 miles from New Richmond, WI)
  • 27 days ago
  • Bayport, MN (15 miles from New Richmond, WI)
  • 27 days ago

As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Spring Valley, WI (23 miles from New Richmond, WI)
  • 28 days ago
  • Spring Valley, WI (23 miles from New Richmond, WI)
  • 28 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

CSV Customer Service Representative I

  • Oakdale, MN (24 miles from New Richmond, WI)
  • 28 days ago
  • Oakdale, MN (24 miles from New Richmond, WI)
  • 28 days ago

Volt Worforce Solutions is hiring Customer Service Representatives for a hybrid remote opportunity in OAKDALE, Minnesota 55128.Duties and tasks the Customer Service Support Representative is responsible...

Customer Service Rep 12925 Lake Blvd

  • Lindstrom, MN (24 miles from New Richmond, WI)
  • 30+ days ago
  • Lindstrom, MN (24 miles from New Richmond, WI)
  • 30+ days ago

Job Description Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU....

Demographic Data for New Richmond, WI

Moving to New Richmond, WI? Find some basic demographic data about New Richmond, WI below.


Local
National
19,816
414
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in New Richmond, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Richmond, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Richmond, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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