Customer Service Representative Jobs in New Glarus, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 84 Jobs

Customer Service Representative

  • Madison, WI (21 miles from New Glarus, WI)
  • 16 hours ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 16 hours ago

**Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information...

Customer Service Representative

  • Madison, WI (21 miles from New Glarus, WI)
  • 17 hours ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 17 hours ago

We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...

Customer Service Representative (remote)

  • Madison, WI (21 miles from New Glarus, WI)
  • 1 day ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service/Sales

  • Madison, WI (21 miles from New Glarus, WI)
  • 1 day ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Support Specialist (Hybrid)

  • Madison, WI (21 miles from New Glarus, WI)
  • 2 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 2 days ago

At TruStage, were on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive...

CB Customer Service Representative

  • Madison, WI (21 miles from New Glarus, WI)
  • 3 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 3 days ago

Customer service representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cbCentral...

Customer Service Rep(02080) - 6915 University Ave.

  • Middleton, WI (21 miles from New Glarus, WI)
  • 3 days ago
  • Middleton, WI (21 miles from New Glarus, WI)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Madison, WI (21 miles from New Glarus, WI)
  • 4 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

CPC Customer Service Support

  • Madison, WI (21 miles from New Glarus, WI)
  • 4 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 4 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Part Time Customer Service Associate

  • Madison, WI (21 miles from New Glarus, WI)
  • 6 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 6 days ago

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...

Customer Service Consultant

  • Monona, WI (20 miles from New Glarus, WI)
  • 6 days ago
  • Monona, WI (20 miles from New Glarus, WI)
  • 6 days ago

Overview First Supply is seeking an exceptional Customer Service Consultant/Inside Sales professional to enhance our team of dedicated professionals. Do you have the ability to build relationships...

Client Service Representative II

  • Madison, WI (21 miles from New Glarus, WI)
  • 6 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 6 days ago

JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed...

Customer Service Rep Pay is Must Live

  • Madison, WI (21 miles from New Glarus, WI)
  • 6 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 6 days ago

In this role you will: Receive telephone, written, fax, and e-mail inquiries concerning TRICARE eligibility, benefits determinations, and claims adjudication questions or billing problems....

Customer Service Rep

  • Madison, WI (21 miles from New Glarus, WI)
  • 6 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 6 days ago

JOB REQUIREMENTS: Description U.S. citizenship is required for this position due to Department of Defense restrictions We are seeking a talented Customer Service Rep to join our team! The...

Remote Work

Customer Service Representative, Medicare Pharmacy

  • Madison, WI (21 miles from New Glarus, WI)
  • 7 days ago
  • Madison, WI (21 miles from New Glarus, WI)
  • 7 days ago

. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...

Demographic Data for New Glarus, WI

Moving to New Glarus, WI? Find some basic demographic data about New Glarus, WI below.


Local
National
4,113
117
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in New Glarus, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Glarus, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Glarus, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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