Customer Service Representative Jobs in New Berlin, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- MCC
- Oak Creek, WI (10 miles from New Berlin, WI)
- 2 days ago
- Oak Creek, WI (10 miles from New Berlin, WI)
- 2 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Menomonee Falls, WI (11 miles from New Berlin, WI)
- 2 hours ago
- Menomonee Falls, WI (11 miles from New Berlin, WI)
- 2 hours ago
The individual selected for this role will be expected to work at Store #3058, located at: N85 W16063 Appleton Avenue, Menomonee Falls WI 53051 This is a Part-Time job Starting Pay: $18.30/hr or...
In PersonCustomer Service Representative
- Kennicott Brothers
- Milwaukee, WI (7 miles from New Berlin, WI)
- 3 hours ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 3 hours ago
Job DetailsJob Location: Milwaukee - Milwaukee, WI 53208Position Type: Full TimeSalary Range: $20.00 - $22.00 HourlyJob Shift: DaySupport wholesale floral company sales staff and operations with...
In PersonCustomer Service Representative
- The Boyd Group
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
Company: Gerber Collision & Glass Great Teams Dont Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part TimeBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
The individual selected for this role will be expected to work at stores within a 15 mile radius of Store #3025, located at: 4278 S. 27th Street, Milwaukee WI 53221 This is a Full-Time job...
In PersonBlood Collection Staff Customer Service
- American Red Cross
- Pewaukee, WI (12 miles from New Berlin, WI)
- 2 days ago
- Pewaukee, WI (12 miles from New Berlin, WI)
- 2 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
In Person- Valvoline Inc.
- Muskego, WI (9 miles from New Berlin, WI)
- 2 days ago
- Muskego, WI (9 miles from New Berlin, WI)
- 2 days ago
Geared for the Driven At Klees-Sulok Oil Companies, Inc., a franchisee of Valvoline Instant Oil Change SM (VIOC), it all starts with our people. We demonstrate that belief every day by living a...
In PersonCustomer Service Representative
- Oak Creek, WI (10 miles from New Berlin, WI)
- 2 days ago
- Oak Creek, WI (10 miles from New Berlin, WI)
- 2 days ago
Apply Now Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by...
In PersonPart Time Patient Customer Service Representative
- R1 RCM
- Wauwatosa, WI (6 miles from New Berlin, WI)
- 2 days ago
- Wauwatosa, WI (6 miles from New Berlin, WI)
- 2 days ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In Person Part TimeCustomer Service Representative - Patient Registration
- R1 RCM
- Brookfield, WI (5 miles from New Berlin, WI)
- 2 days ago
- Brookfield, WI (5 miles from New Berlin, WI)
- 2 days ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In PersonCustomer Service Representative
- Ethos Veterinary Health
- Mequon, WI (16 miles from New Berlin, WI)
- 4 days ago
- Mequon, WI (16 miles from New Berlin, WI)
- 4 days ago
Veterinary Client Care Representative | $16/hr + up Depending On Experience | Applicable Shift Differential ( $5/hr during the hours of 12am-8am) | 4x10s | 6am-4pm | Rotating Weekend Schedule...
In Person Full Time- City of Waukesha, WI
- Waukesha, WI (8 miles from New Berlin, WI)
- 4 days ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 4 days ago
Front Desk Attendant Front Desk Attendants are responsible for the front desk customer service which includes proper money handling procedures, membership sales, proper use of computer programs...
In Person- Five Star Solutions
- Milwaukee, WI (7 miles from New Berlin, WI)
- 5 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 5 days ago
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteCustomer Service Representative - Patient Registration
- R1 RCM Holdco Inc.
- Glendale, WI (11 miles from New Berlin, WI)
- 5 days ago
- Glendale, WI (11 miles from New Berlin, WI)
- 5 days ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In PersonB2B Technical Customer Service Representative / Account Specialist
- Surf Search
- Germantown, WI (17 miles from New Berlin, WI)
- 5 days ago
- Germantown, WI (17 miles from New Berlin, WI)
- 5 days ago
B2B Technical Customer Service Representative / Account Specialist Up to $49,920 Base Salary Germantown, WI Area 100% Onsite (Premium 1st Shift) Join a prestigious, 75-year-old European-owned manufacturing...
RemoteDemographic Data for New Berlin, WI
Moving to New Berlin, WI? Find some basic demographic data about New Berlin, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Berlin, WI
Highest Education Level
Customer Service Representatives in New Berlin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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