Customer Service Representative Jobs in New Berlin, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- Waukesha, WI (8 miles from New Berlin, WI)
- 10 hours ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 10 hours ago
7178 - Milwaukee-Waukesha - 2441 Kossow Rd, Waukesha, Wisconsin, 53186 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Fully Remote - Bilingual Client Services Representative
- Milwaukee, WI (7 miles from New Berlin, WI)
- 4 hours ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 4 hours ago
Show more Last updated: 30+ days ago Remote Bilingual Customer Service Representative Mass Markets AR, US Remote Full-time MCI is a leading Business Process Outsourcing (BPO) company that specializes...
Remote Work- Hartland, WI (17 miles from New Berlin, WI)
- 1 day ago
- Hartland, WI (17 miles from New Berlin, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Multi Branch Support)
- Waukesha, WI (8 miles from New Berlin, WI)
- 1 day ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 1 day ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Location: + New Berlin, WI + 100% on-site Description + Answer incoming calls and provide professional, empathetic customer support + Process and follow up on customer orders with accuracy and...
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 1 day ago
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments....
Customer Service Representative - Bilingual
- Rochester, WI (19 miles from New Berlin, WI)
- 1 day ago
- Rochester, WI (19 miles from New Berlin, WI)
- 1 day ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative
- Big Bend, WI (11 miles from New Berlin, WI)
- 1 day ago
- Big Bend, WI (11 miles from New Berlin, WI)
- 1 day ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Waukesha, WI (8 miles from New Berlin, WI)
- 1 day ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Patient Registration
- Mequon, WI (16 miles from New Berlin, WI)
- 2 days ago
- Mequon, WI (16 miles from New Berlin, WI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Inside Sales & Customer Service
- Hartland, WI (17 miles from New Berlin, WI)
- 2 days ago
- Hartland, WI (17 miles from New Berlin, WI)
- 2 days ago
JOB REQUIREMENTS: Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the...
Customer Service Associate - Temporary
- Wauwatosa, WI (6 miles from New Berlin, WI)
- 2 days ago
- Wauwatosa, WI (6 miles from New Berlin, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service / Lot Attendant
- Waukesha, WI (8 miles from New Berlin, WI)
- 2 days ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Customer Account Representative
- Caledonia, WI (13 miles from New Berlin, WI)
- 2 days ago
- Caledonia, WI (13 miles from New Berlin, WI)
- 2 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Support Specialist - Germantown, WI
- Germantown, WI (17 miles from New Berlin, WI)
- 2 days ago
- Germantown, WI (17 miles from New Berlin, WI)
- 2 days ago
Overview GCG is seeking Customer Support Specialists to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality...
Demographic Data for New Berlin, WI
Moving to New Berlin, WI? Find some basic demographic data about New Berlin, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Berlin, WI
Highest Education Level
Customer Service Representatives in New Berlin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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