Customer Service Representative Jobs in Neenah, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Summary : The Customer Service Representative performs first level customer service through an inbound call center....
Customer Service Representative
- Appleton, WI (9 miles from Neenah, WI)
- 5 hours ago
- Appleton, WI (9 miles from Neenah, WI)
- 5 hours ago
customer service representative Location WI - Appleton Area Store Hourly Careers Category Retail - Customer Service Share on Twitter BEST. JOB. EVER!...
Customer Service Representative
- Appleton, WI (9 miles from Neenah, WI)
- 1 day ago
- Appleton, WI (9 miles from Neenah, WI)
- 1 day ago
\*\* Ideal Candidates: -1+ year of customer service or call center experience preferred -Strong communication and problem-solving skills -Comfortable using computers and CRM software -Positive, team-oriented...
Customer Service/Customer Billing
- Little Chute, WI (12 miles from Neenah, WI)
- 4 days ago
- Little Chute, WI (12 miles from Neenah, WI)
- 4 days ago
Customer Service/Financial Services Rep Job Summary: Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you will...
Customer Service Representative - Patient Registration
- Oshkosh, WI (9 miles from Neenah, WI)
- 4 days ago
- Oshkosh, WI (9 miles from Neenah, WI)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Oshkosh, WI (9 miles from Neenah, WI)
- 4 days ago
- Oshkosh, WI (9 miles from Neenah, WI)
- 4 days ago
As a customer service representative, you make the 4imprint brand come alive and interact with our customers throughout the day by providing them with the most remarkable service they’ve ever had!...
Pharmacy Customer Service Associate
- Menasha, WI (8 miles from Neenah, WI)
- 5 days ago
- Menasha, WI (8 miles from Neenah, WI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (203383)
- Appleton, WI (9 miles from Neenah, WI)
- 6 days ago
- Appleton, WI (9 miles from Neenah, WI)
- 6 days ago
Our client in Appleton is looking for a Customer Service Representative to join their team! They have been in business for nearly 50 years....
- Appleton, WI (9 miles from Neenah, WI)
- 8 days ago
- Appleton, WI (9 miles from Neenah, WI)
- 8 days ago
We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as a...
Customer Service/Customer Billing
- Appleton, WI (9 miles from Neenah, WI)
- 8 days ago
- Appleton, WI (9 miles from Neenah, WI)
- 8 days ago
Customer Service/Financial Services Rep Job Summary: Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you will...
Appleton - Sales and Customer Service Representative
- Appleton, WI (9 miles from Neenah, WI)
- 9 days ago
- Appleton, WI (9 miles from Neenah, WI)
- 9 days ago
Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Appleton, WI branch. Would you like to work with a stable, family-owned business?...
Customer Service Representative - Inside Sales Solutions
- Appleton, WI (9 miles from Neenah, WI)
- 9 days ago
- Appleton, WI (9 miles from Neenah, WI)
- 9 days ago
Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better,...
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative II/III
- Wrightstown, WI (19 miles from Neenah, WI)
- 10 days ago
- Wrightstown, WI (19 miles from Neenah, WI)
- 10 days ago
The Customer Service Representative II/III is responsible for meeting the goals and objectives of the organization by receiving, resolving, and communicating solutions to customer inquiries or complaints...
Demographic Data for Neenah, WI
Moving to Neenah, WI? Find some basic demographic data about Neenah, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Neenah, WI
Highest Education Level
Customer Service Representatives in Neenah, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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