Customer Service Representative Jobs in Monticello, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Customer Service Consultant

  • Monona, WI (24 miles from Monticello, WI)
  • 9 days ago
  • Monona, WI (24 miles from Monticello, WI)
  • 9 days ago

Overview First Supply is seeking an exceptional Customer Service Consultant/Inside Sales professional to enhance our team of dedicated professionals. Do you have the ability to build relationships...

Customer Service Representative

  • Monona, WI (24 miles from Monticello, WI)
  • 20 days ago
  • Monona, WI (24 miles from Monticello, WI)
  • 20 days ago

team in Monona, WI as a Customer Service Representative....

Pharmacy Customer Service Associate

  • Monona, WI (24 miles from Monticello, WI)
  • 21 days ago
  • Monona, WI (24 miles from Monticello, WI)
  • 21 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Oregon, WI (18 miles from Monticello, WI)
  • 21 days ago
  • Oregon, WI (18 miles from Monticello, WI)
  • 21 days ago

JOB REQUIREMENTS: Position Summary: Beacon Hill\'s client is seeking a Customer Service Representative to support one of our clients in their Fitchburg, WI office....

Customer Service Associate - Temporary

  • Monroe, WI (8 miles from Monticello, WI)
  • 30+ days ago
  • Monroe, WI (8 miles from Monticello, WI)
  • 30+ days ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

Customer Service Representative - Brodhead

  • Brodhead, WI (16 miles from Monticello, WI)
  • 30+ days ago
  • Brodhead, WI (16 miles from Monticello, WI)
  • 30+ days ago

The Bank of New Glarus and Sugar River Bank Branches (BNG), an independent bank providing financial guidance and solutions, is seeking aFull-Time Customer Service Representative to add to our team at...

PT Delivery Driver and Customer Service

  • Mount Horeb, WI (17 miles from Monticello, WI)
  • 30+ days ago
  • Mount Horeb, WI (17 miles from Monticello, WI)
  • 30+ days ago

PT Delivery Driver and Customer Service AUTOMOTIVE PARTS HEADQUARTERS - 3.1 Mount Horeb, WI Job Details Part-time Estimated: $29.8K - $34.2K a year 1 day ago Qualifications Sales Customer service...

Customer Service SnG

  • Monroe, WI (8 miles from Monticello, WI)
  • 45+ days ago
  • Monroe, WI (8 miles from Monticello, WI)
  • 45+ days ago

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1525 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...

Parts Customer Service Assistant

  • Brodhead, WI (16 miles from Monticello, WI)
  • 45+ days ago
  • Brodhead, WI (16 miles from Monticello, WI)
  • 45+ days ago

Job Details Job Title: Parts Customer Service Assistant Location: Brodhead, WI, Midwest United States, USA Company: Kuhn North America, Inc. Industry Sector: Agribusiness Industry Type: Equipment,...

Join Our Team as a Customer Support Specialist in Janesville WI at GEA!

  • Orfordville, WI (21 miles from Monticello, WI)
  • 45+ days ago
  • Orfordville, WI (21 miles from Monticello, WI)
  • 45+ days ago

Responsibilities / Tasks GEA is seeking a dedicated and motivated Customer Support Specialist to join our team and manage incoming customer requests for our state-of-the-art equipment. As a...

Customer Service Representative - Country View Veterinary Service - WI

  • Oregon, WI (18 miles from Monticello, WI)
  • 60+ days ago
  • Oregon, WI (18 miles from Monticello, WI)
  • 60+ days ago

We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...

Customer Service Rep(2002) - 611 Hometown Cir #102

  • Verona, WI (18 miles from Monticello, WI)
  • 60+ days ago
  • Verona, WI (18 miles from Monticello, WI)
  • 60+ days ago

Company Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work...

Retail Sales Associate / Customer Service

  • Fitchburg, WI (18 miles from Monticello, WI)
  • 90+ days ago
  • Fitchburg, WI (18 miles from Monticello, WI)
  • 90+ days ago

Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Looking for a fun,...

Customer Service Rep(02081) - 5041 Caddis Bend Unit C

  • Fitchburg, WI (18 miles from Monticello, WI)
  • 90+ days ago
  • Fitchburg, WI (18 miles from Monticello, WI)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Monticello, WI

Moving to Monticello, WI? Find some basic demographic data about Monticello, WI below.


Local
National
2,643
67
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Monticello, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Monticello, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Monticello, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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