Customer Service Representative Jobs in Monroe, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Freeport, IL (19 miles from Monroe, WI)
- 4 days ago
- Freeport, IL (19 miles from Monroe, WI)
- 4 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Freeport, Illinois, United States Of America Views:2 Our Customer Service Representatives ensure that customers'...
Customer Service Representative
- Freeport, IL (19 miles from Monroe, WI)
- 17 days ago
- Freeport, IL (19 miles from Monroe, WI)
- 17 days ago
Store 4701439: 610 W South St, Freeport, Illinois 61032 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Freeport, IL (19 miles from Monroe, WI)
- 26 days ago
- Freeport, IL (19 miles from Monroe, WI)
- 26 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative
- Belleville, WI (17 miles from Monroe, WI)
- 27 days ago
- Belleville, WI (17 miles from Monroe, WI)
- 27 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Brodhead
- Brodhead, WI (14 miles from Monroe, WI)
- 30+ days ago
- Brodhead, WI (14 miles from Monroe, WI)
- 30+ days ago
The Bank of New Glarus and Sugar River Bank Branches (BNG), an independent bank providing financial guidance and solutions, is seeking aFull-Time Customer Service Representative to add to our team at...
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1525 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
Parts Customer Service Assistant
- Brodhead, WI (14 miles from Monroe, WI)
- 30+ days ago
- Brodhead, WI (14 miles from Monroe, WI)
- 30+ days ago
Job Details Job Title: Parts Customer Service Assistant Location: Brodhead, WI, Midwest United States, USA Company: Kuhn North America, Inc. Industry Sector: Agribusiness Industry Type: Equipment,...
Join Our Team as a Customer Support Specialist in Janesville WI at GEA!
- Orfordville, WI (20 miles from Monroe, WI)
- 45+ days ago
- Orfordville, WI (20 miles from Monroe, WI)
- 45+ days ago
Responsibilities / Tasks GEA is seeking a dedicated and motivated Customer Support Specialist to join our team and manage incoming customer requests for our state-of-the-art equipment. As a...
Customer Service Representative, 2nd Shift Weekends
- Freeport, IL (19 miles from Monroe, WI)
- 45+ days ago
- Freeport, IL (19 miles from Monroe, WI)
- 45+ days ago
Galena Ave., Freeport, Illinois 61032 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Overnights
- Freeport, IL (19 miles from Monroe, WI)
- 45+ days ago
- Freeport, IL (19 miles from Monroe, WI)
- 45+ days ago
Galena Ave., Freeport, Illinois 61032 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Monroe, WI
Moving to Monroe, WI? Find some basic demographic data about Monroe, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Monroe, WI
Highest Education Level
Customer Service Representatives in Monroe, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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