Customer Service Representative Jobs in Milwaukee, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple Locations)
- Bayside, WI (7 miles from Milwaukee, WI)
- 21 days ago
- Bayside, WI (7 miles from Milwaukee, WI)
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Waukesha, WI (15 miles from Milwaukee, WI)
- moments ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lab Client Services Representative
- Waukesha, WI (15 miles from Milwaukee, WI)
- 13 hours ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 13 hours ago
JOB REQUIREMENTS: We Are Hiring:Lab Client Services Representative -Waukesha - Every Other Weekend, 2nd Shift Begin your story withProHealth CareLaboratory Services.Enjoy ourvideo seriesfeaturing...
Customer Service Representative III
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 13 hours ago
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 13 hours ago
Customer Service Representative III#25-57409 Wauwatosa, WI All On-site Job Description Notes from manager- Candidates now must live in Mountain or Pacific time....
Customer Service Delivery Driver
- New Berlin, WI (7 miles from Milwaukee, WI)
- 16 hours ago
- New Berlin, WI (7 miles from Milwaukee, WI)
- 16 hours ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Delivery Advocate
- Oak Creek, WI (10 miles from Milwaukee, WI)
- 16 hours ago
- Oak Creek, WI (10 miles from Milwaukee, WI)
- 16 hours ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Representative - Beverage
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 1 day ago
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE Belong to the Boelter community that brings people together......
Store Customer Service Specialist (Shared-Multiple Locations)
- Glendale, WI (7 miles from Milwaukee, WI)
- 1 day ago
- Glendale, WI (7 miles from Milwaukee, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Meadowbrook Dr. Office
- Waukesha, WI (15 miles from Milwaukee, WI)
- 1 day ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 1 day ago
Waukesha State Bank - The Bank of Friendly Service, is looking for enthusiastic individuals who are passionate about building relationships with customers, but don't want the grind of retail...
GEHC - Customer Service Representative III
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 1 day ago
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 1 day ago
They need to have call center experience and strong excel skills....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 1 day ago
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 1 day ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Waterford, WI (23 miles from Milwaukee, WI)
- 1 day ago
- Waterford, WI (23 miles from Milwaukee, WI)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative III
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 1 day ago
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 1 day ago
Payrate: $21.00 - $21.42/hr. Summary: The Candidate works within the Caption Care Operations team and contributes initiatives and tasks to ensure service excellence. They include but are not...
Store Customer Service Specialist (Shared-Multiple Locations)
- Mequon, WI (12 miles from Milwaukee, WI)
- 1 day ago
- Mequon, WI (12 miles from Milwaukee, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Milwaukee, WI
Highest Education Level
Customer Service Representatives in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »