Customer Service Representative Jobs in Middleton, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Sun Prairie, WI (16 miles from Middleton, WI)
- 2 hours ago
- Sun Prairie, WI (16 miles from Middleton, WI)
- 2 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCLUB Customer Service Outfitter Full Time
- Cabelas
- Sun Prairie, WI (16 miles from Middleton, WI)
- 18 hours ago
- Sun Prairie, WI (16 miles from Middleton, WI)
- 18 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person Full TimeRemote Customer Service Representative
- Afni
- Madison, WI (6 miles from Middleton, WI)
- 1 day ago
- Madison, WI (6 miles from Middleton, WI)
- 1 day ago
Career paths start between $14.50 and $15/hr plus bonus. To qualify for this position, you must live in Wisconsin. Why start building your career at Afni? We believe in you and invest in your...
RemoteCustomer Service and Sales Representative (Primarily Home)
- American Family Insurance Group
- Madison, WI (6 miles from Middleton, WI)
- 1 day ago
- Madison, WI (6 miles from Middleton, WI)
- 1 day ago
This role delivers high-quality support to customers (insureds, clients, advisors, partners, and agencies) and to internal and external business partners. The individual continuously builds and...
RemoteAirport Customer Service Agent - MSN (PT)
- Unifi Aviation, LLC
- Madison, WI (6 miles from Middleton, WI)
- 2 days ago
- Madison, WI (6 miles from Middleton, WI)
- 2 days ago
General information Job Title Airport Customer Service Agent - MSN (PT) Date Tuesday, June 2, 2026 Entity Unifi Aviation, LLC State Wisconsin City Madison Base Pay Rate: $ 17.00 Full/Part Time...
In PersonAirport Customer Service Agent - MSN
- Unifi Aviation, LLC
- Madison, WI (6 miles from Middleton, WI)
- 2 days ago
- Madison, WI (6 miles from Middleton, WI)
- 2 days ago
General information Job Title Airport Customer Service Agent - MSN Date Tuesday, June 2, 2026 Entity Unifi Aviation, LLC State Wisconsin City Madison Base Pay Rate: $ 17.00 Full/Part Time Full...
In PersonSenior Managr Global Customer Service
- Fujifilm
- Madison, WI (6 miles from Middleton, WI)
- 2 days ago
- Madison, WI (6 miles from Middleton, WI)
- 2 days ago
Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteHelp Desk Customer Service Representative (LTE - Multiple Vacancies)
- State of Wisconsin
- Madison, WI (6 miles from Middleton, WI)
- 4 days ago
- Madison, WI (6 miles from Middleton, WI)
- 4 days ago
Salary Information The IS Resources Support Tech Intermediate (Help Desk Customer Service Representative) classification is assigned to pay schedule/range 06-13....
In PersonCustomer Service Representative
- Copart of Connecticut, Inc
- Madison, WI (6 miles from Middleton, WI)
- 5 days ago
- Madison, WI (6 miles from Middleton, WI)
- 5 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
In PersonPart-Time Store Delivery Driver/ Customer Service
- Automotive Parts Headquarters
- Madison, WI (6 miles from Middleton, WI)
- 5 days ago
- Madison, WI (6 miles from Middleton, WI)
- 5 days ago
As a Store Delivery Driver & Customer Service Representative, you’ll ensure timely and accurate delivery of automotive parts and products while supporting daily store operations....
In Person Part TimeCustomer Service Representative
- Highmark Health
- Madison, WI (6 miles from Middleton, WI)
- 6 days ago
- Madison, WI (6 miles from Middleton, WI)
- 6 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
In PersonCustomer Service and Billing Specialist
- Gordon Flesch
- Madison, WI (6 miles from Middleton, WI)
- 6 days ago
- Madison, WI (6 miles from Middleton, WI)
- 6 days ago
Offering an opportunity to be part of a high performance team enjoy exceptional benefits and a supportive work life balance the Gordon Flesch Company is an employer of choice throughout WI IL IN...
In Person- Jaeckle Distributors
- Madison, WI (6 miles from Middleton, WI)
- 6 days ago
- Madison, WI (6 miles from Middleton, WI)
- 6 days ago
Description NOW is the right time to join our team!!! Do you want to apply your customer service expertise and learn about new products in a company where our customer service department is...
In PersonCustomer Service Rep(09707) - 2810 East Washington Ave.
- Domino's
- Madison, WI (6 miles from Middleton, WI)
- 7 days ago
- Madison, WI (6 miles from Middleton, WI)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.SUMMARY STATEMENTWe take pride in our team...
In Person- TEKsystems
- Madison, WI (6 miles from Middleton, WI)
- 8 days ago
- Madison, WI (6 miles from Middleton, WI)
- 8 days ago
Now Hiring for a Client Service Representative for a large and growing logistics company in Madison, WI!! This is a direct hire opportunity looking for people who have strong soft skills and...
In PersonDemographic Data for Middleton, WI
Moving to Middleton, WI? Find some basic demographic data about Middleton, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Middleton, WI
Highest Education Level
Customer Service Representatives in Middleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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