Customer Service Representative Jobs in Mequon, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- Waukesha, WI (18 miles from Mequon, WI)
- 1 day ago
- Waukesha, WI (18 miles from Mequon, WI)
- 1 day ago
7178 - Milwaukee-Waukesha - 2441 Kossow Rd, Waukesha, Wisconsin, 53186 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
A/R Customer Resolution Specialist
- Franklin, WI (23 miles from Mequon, WI)
- 6 hours ago
- Franklin, WI (23 miles from Mequon, WI)
- 6 hours ago
Krones designs, develops, manufactures, and installs both machines and complete packaging lines. We have become one of the leading system suppliers for breweries and beverage producers as well as...
Customer Service Sales Support
- Milwaukee, WI (12 miles from Mequon, WI)
- 10 hours ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 10 hours ago
JOB REQUIREMENTS: Role and Responsibilities: The Customer Service & Sales Support Associate serves as the front-line contact for customers by phone, email, and in-person visits. This role is...
Customer Service Representative
- Milwaukee, WI (12 miles from Mequon, WI)
- 11 hours ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 11 hours ago
JOB REQUIREMENTS: \$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves...
Fully Remote - Bilingual Client Services Representative
- Milwaukee, WI (12 miles from Mequon, WI)
- 1 day ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 1 day ago
Show more Last updated: 30+ days ago Remote Bilingual Customer Service Representative Mass Markets AR, US Remote Full-time MCI is a leading Business Process Outsourcing (BPO) company that specializes...
Remote Work- Hartford, WI (21 miles from Mequon, WI)
- 2 days ago
- Hartford, WI (21 miles from Mequon, WI)
- 2 days ago
The Opportunity Were growing, and our clients deserve the best. As a remote Customer Service Associate within our Annuity Call Center, youll have an opportunity to develop highly personalized...
Registered Client Service Associate
- Hartford, WI (21 miles from Mequon, WI)
- 2 days ago
- Hartford, WI (21 miles from Mequon, WI)
- 2 days ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer...
- Hartland, WI (20 miles from Mequon, WI)
- 2 days ago
- Hartland, WI (20 miles from Mequon, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- New Berlin, WI (16 miles from Mequon, WI)
- 2 days ago
- New Berlin, WI (16 miles from Mequon, WI)
- 2 days ago
Location: New Berlin, WI 100% on-site Description Answer incoming calls and provide professional, empathetic customer support Process and follow up on customer orders with accuracy and efficiency...
- Milwaukee, WI (12 miles from Mequon, WI)
- 2 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 2 days ago
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments....
Customer Service Representative - Overnights
- Waukesha, WI (18 miles from Mequon, WI)
- 2 days ago
- Waukesha, WI (18 miles from Mequon, WI)
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Inside Sales & Customer Service
- Hartland, WI (20 miles from Mequon, WI)
- 3 days ago
- Hartland, WI (20 miles from Mequon, WI)
- 3 days ago
JOB REQUIREMENTS: Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the...
Customer Service Associate - Temporary
- Wauwatosa, WI (10 miles from Mequon, WI)
- 3 days ago
- Wauwatosa, WI (10 miles from Mequon, WI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service / Lot Attendant
- Waukesha, WI (18 miles from Mequon, WI)
- 3 days ago
- Waukesha, WI (18 miles from Mequon, WI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Mequon, WI
Moving to Mequon, WI? Find some basic demographic data about Mequon, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mequon, WI
Highest Education Level
Customer Service Representatives in Mequon, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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