Customer Service Representative Jobs in Mequon, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 167 Jobs

Customer Service - Self Storage Manager

Waukesha, WI (18 miles from Mequon, WI)
2 hours ago

Waukesha, WI (18 miles from Mequon, WI)
2 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative - FULL TIME SEASONAL

Milwaukee, WI (12 miles from Mequon, WI)
2 hours ago

Milwaukee, WI (12 miles from Mequon, WI)
2 hours ago

Customer Service Representatives – Work from Home! Now accepting applications for Seasonal Full-Time staff until October 2025 Must be located in Wisconsin Why Join Us?...

Remote Work

Customer Service Representative

Milwaukee, WI (12 miles from Mequon, WI)
2 hours ago

Milwaukee, WI (12 miles from Mequon, WI)
2 hours ago

As a Senior Customer Experience Representative, youll provide support to customers and serve as a subject matter expert on key customer issues. You will play a key role in ensuring exceptional...

Customer Service Representative (Loan Consultant II)

Oak Creek, WI (23 miles from Mequon, WI)
17 hours ago

Oak Creek, WI (23 miles from Mequon, WI)
17 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Specialist (Shared-Multiple Locations)

Glendale, WI (5 miles from Mequon, WI)
18 hours ago

Glendale, WI (5 miles from Mequon, WI)
18 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time

Wauwatosa, WI (10 miles from Mequon, WI)
19 hours ago

Wauwatosa, WI (10 miles from Mequon, WI)
19 hours ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Service Representative

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Specialist (Shared-Multiple Locations)

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Technical Customer Support Specialist

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

Who we are Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve...

GEHC - Customer Service Representative III

Wauwatosa, WI (10 miles from Mequon, WI)
1 day ago

Wauwatosa, WI (10 miles from Mequon, WI)
1 day ago

Operations Representative 100% Remote 12 Month Contract Rate: $25.00/hr First Shift Work - EST hours Job Overview: The Client Ultrasound segment, a fast-growing business in client, is the global...

Remote Work

Customer Service - Sales Manager

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

Get It Now Ready to do your best work? Interested in a minimum starting hourly rate of $15.73 per hour - $18.50 per hour? Why should I apply in just a few clicks? Paid Time Off and Sundays Off --...

Store Customer Service Specialist (Shared-Multiple Locations)

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

Milwaukee, WI (12 miles from Mequon, WI)
1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Associate Customer Service Representative

Milwaukee, WI (12 miles from Mequon, WI)
2 days ago

Milwaukee, WI (12 miles from Mequon, WI)
2 days ago

Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...

Remote Work

Medical Customer Service/ Phlebotomist - Part Time

Milwaukee, WI (12 miles from Mequon, WI)
2 days ago

Milwaukee, WI (12 miles from Mequon, WI)
2 days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Customer Service Representative

Milwaukee, WI (12 miles from Mequon, WI)
2 days ago

Milwaukee, WI (12 miles from Mequon, WI)
2 days ago

Are you a good fit for this Customer Service Representative?...

View all 167 jobs

Demographic Data for Mequon, WI

Moving to Mequon, WI? Find some basic demographic data about Mequon, WI below.

Median Age

Average Household Income

Home Value vs Household Income in Mequon, WI

Local

National

Total Population

28,432

Number of Businesses

1,170

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Mequon, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mequon, WI offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mequon, WI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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