Customer Service Representative Jobs in Melrose, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Central Animal Hospital, Inc
- Onalaska, WI (19 miles from Melrose, WI)
- 10 days ago
- Central Animal Hospital, Inc
- Onalaska, WI (19 miles from Melrose, WI)
- 10 days ago
Are you ready to be in charge of first impressions? Full-time or part-time Customer Care Specialists needed to be part of our team at Central Animal Hospital. Candidates should be friendly and...
PT Delivery Driver/ Customer Service
- Holmen, WI (13 miles from Melrose, WI)
- 3 days ago
- Holmen, WI (13 miles from Melrose, WI)
- 3 days ago
About the Role: The PT Delivery Driver/Customer Service position at Auto Value - Holmen is essential for ensuring that our customers receive their orders in a timely and efficient manner. This...
Medical Customer Service / Entry Level Phlebotomist (On-the-Job Training!)
- Onalaska, WI (19 miles from Melrose, WI)
- 8 days ago
- Onalaska, WI (19 miles from Melrose, WI)
- 8 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
- Onalaska, WI (19 miles from Melrose, WI)
- 20 days ago
- Onalaska, WI (19 miles from Melrose, WI)
- 20 days ago
Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group....
Customer Experience Representative
- Sparta, WI (18 miles from Melrose, WI)
- 22 days ago
- Sparta, WI (18 miles from Melrose, WI)
- 22 days ago
Description Description Star Blends, we take pride in supporting farmers with high-quality feed solutions tailored to their needs. We are committed to fostering strong relationships with our...
Customer Experience Coordinator
- Onalaska, WI (19 miles from Melrose, WI)
- 22 days ago
- Onalaska, WI (19 miles from Melrose, WI)
- 22 days ago
Customer Experience Coordinator At Dynamic Lifecycle Innovations, our mission is to protect the planet and our customers' interests by giving electronics their next best life. We're an industry...
Member Service Representative I, West Salem WI
- West Salem, WI (17 miles from Melrose, WI)
- 24 days ago
- West Salem, WI (17 miles from Melrose, WI)
- 24 days ago
Join Our Team as a Member Service Representative! Are you passionate about making a difference in people's financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...
Customer Service Rep - Onalaska
- Onalaska, WI (19 miles from Melrose, WI)
- 29 days ago
- Onalaska, WI (19 miles from Melrose, WI)
- 29 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Onalaska, WI (19 miles from Melrose, WI)
- 60+ days ago
- Onalaska, WI (19 miles from Melrose, WI)
- 60+ days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
- Onalaska, WI (19 miles from Melrose, WI)
- 90+ days ago
- Onalaska, WI (19 miles from Melrose, WI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Melrose, WI
Moving to Melrose, WI? Find some basic demographic data about Melrose, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Melrose, WI
Highest Education Level
Customer Service Representatives in Melrose, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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