Customer Service Representative Jobs in Marshfield, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-11 of 11 Jobs

Customer Service Specialist

  • Marshfield, WI
  • 2 days ago
  • Marshfield, WI
  • 2 days ago

JOB REQUIREMENTS: IDR is seeking a Customer Service Representative to join one of our top clients in the healthcare industry. This role can be performed remotely from Wisconsin or Michigan....

Customer Service Representative Weekends

  • Marshfield, WI (2 miles from Marshfield, WI)
  • 4 days ago
  • Marshfield, WI (2 miles from Marshfield, WI)
  • 4 days ago

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...

Customer Service Representative

  • Marshfield, WI
  • 4 days ago
  • Marshfield, WI
  • 4 days ago

Customer Service Representative Job ID: 441284 Posted 18 hours ago Marshfield, Wisconsin Contract Administrative / Clerical $19/hr Job Details IDR is seeking a Customer Service Representative to join...

Customer Service Rep(02041) - 122 S. Central Ave.

  • Marshfield, WI
  • 25 days ago
  • Marshfield, WI
  • 25 days ago

Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...

Customer Service Representative - Central Wisconsin Airport

  • Mosinee, WI (22 miles from Marshfield, WI)
  • 25 days ago
  • Mosinee, WI (22 miles from Marshfield, WI)
  • 25 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Customer Service Representative

  • Abbotsford, WI (22 miles from Marshfield, WI)
  • 27 days ago
  • Abbotsford, WI (22 miles from Marshfield, WI)
  • 27 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service SUPV AM/PM FT

  • Mosinee, WI (22 miles from Marshfield, WI)
  • 45+ days ago
  • Mosinee, WI (22 miles from Marshfield, WI)
  • 45+ days ago

General information Job Title Customer Service SUPV AM/PM FT Date Thursday, February 20, 2025 State Wisconsin City Mosinee Base Pay Rate: $ 18.00 Full/Part Time Full Time Exempt or Non-Exempt...

Airline Customer Service Agent/AM-PM/RR

  • Mosinee, WI (22 miles from Marshfield, WI)
  • 45+ days ago
  • Mosinee, WI (22 miles from Marshfield, WI)
  • 45+ days ago

General information Job Title Airline Customer Service Agent/AM-PM/RR Date Thursday, February 20, 2025 State Wisconsin City Mosinee Base Pay Rate: $ 14.00 Full/Part Time Part Time Exempt or...

Customer Service Assistant

  • Marshfield, WI
  • 90+ days ago
  • Marshfield, WI
  • 90+ days ago

The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...

Customer Service Representative

  • Marshfield, WI
  • 90+ days ago
  • Marshfield, WI
  • 90+ days ago

The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...

Airport Agent - Ramp and Customer Service

  • Mosinee, WI (22 miles from Marshfield, WI)
  • 90+ days ago
  • Mosinee, WI (22 miles from Marshfield, WI)
  • 90+ days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at CWA and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...

Demographic Data for Marshfield, WI

Moving to Marshfield, WI? Find some basic demographic data about Marshfield, WI below.


Local
National
26,417
744
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Marshfield, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Marshfield, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Marshfield, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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