Customer Service Representative Jobs in Marshfield, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
JOB REQUIREMENTS: IDR is seeking a Customer Service Representative to join one of our top clients in the healthcare industry. This role can be performed remotely from Wisconsin or Michigan....
Customer Service Representative Weekends
- Marshfield, WI (2 miles from Marshfield, WI)
- 4 days ago
- Marshfield, WI (2 miles from Marshfield, WI)
- 4 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Customer Service Representative Job ID: 441284 Posted 18 hours ago Marshfield, Wisconsin Contract Administrative / Clerical $19/hr Job Details IDR is seeking a Customer Service Representative to join...
Customer Service Rep(02041) - 122 S. Central Ave.
- Marshfield, WI
- 25 days ago
- Marshfield, WI
- 25 days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Customer Service Representative - Central Wisconsin Airport
- Mosinee, WI (22 miles from Marshfield, WI)
- 25 days ago
- Mosinee, WI (22 miles from Marshfield, WI)
- 25 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative
- Abbotsford, WI (22 miles from Marshfield, WI)
- 27 days ago
- Abbotsford, WI (22 miles from Marshfield, WI)
- 27 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service SUPV AM/PM FT
- Mosinee, WI (22 miles from Marshfield, WI)
- 45+ days ago
- Mosinee, WI (22 miles from Marshfield, WI)
- 45+ days ago
General information Job Title Customer Service SUPV AM/PM FT Date Thursday, February 20, 2025 State Wisconsin City Mosinee Base Pay Rate: $ 18.00 Full/Part Time Full Time Exempt or Non-Exempt...
Airline Customer Service Agent/AM-PM/RR
- Mosinee, WI (22 miles from Marshfield, WI)
- 45+ days ago
- Mosinee, WI (22 miles from Marshfield, WI)
- 45+ days ago
General information Job Title Airline Customer Service Agent/AM-PM/RR Date Thursday, February 20, 2025 State Wisconsin City Mosinee Base Pay Rate: $ 14.00 Full/Part Time Part Time Exempt or...
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Airport Agent - Ramp and Customer Service
- Mosinee, WI (22 miles from Marshfield, WI)
- 90+ days ago
- Mosinee, WI (22 miles from Marshfield, WI)
- 90+ days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at CWA and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
Demographic Data for Marshfield, WI
Moving to Marshfield, WI? Find some basic demographic data about Marshfield, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marshfield, WI
Highest Education Level
Customer Service Representatives in Marshfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles

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