Customer Service Representative Jobs in Lancaster, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Bloomington, WI (10 miles from Lancaster, WI)
- 17 days ago
- Bloomington, WI (10 miles from Lancaster, WI)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales Key Account Manager
- Bloomington, WI (10 miles from Lancaster, WI)
- 11 days ago
- Bloomington, WI (10 miles from Lancaster, WI)
- 11 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Rep(01739) - 1685 John F Kennedy Rd
- Dubuque, IA (20 miles from Lancaster, WI)
- 5 hours ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 5 hours ago
Offers smiles to customers over the phone and in person. Help with all general restaurant duties. Must be able to work evenings.Additional InformationAll your information will be kept confidential...
Retail Customer Service Associate
- Dubuque, IA (20 miles from Lancaster, WI)
- 2 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 2 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Dubuque, IA (20 miles from Lancaster, WI)
- 3 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 3 days ago
Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one...
Retail Customer Service Specialist
- Dubuque, IA (20 miles from Lancaster, WI)
- 9 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 9 days ago
The individual selected for this role will be expected to work at Store #3822, located at: 1690 JFK Road, Dubuque, IA 52002. This is a Full-Time job. Starting Pay: $17.50/hr or based on relevant...
- Dubuque, IA (20 miles from Lancaster, WI)
- 9 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 9 days ago
+ Act as voice of the customer, communicating customer needs & expectations within Flexsteel. + Work independently within established procedures requiring minimal escalation. + Respond timely with...
Customer Service Representative
- Dubuque, IA (20 miles from Lancaster, WI)
- 9 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 9 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Dubuque, IA (20 miles from Lancaster, WI)
- 9 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Dubuque, IA (20 miles from Lancaster, WI)
- 10 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 10 days ago
Client Service Representative Dubuque, IA What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to...
Customer Account Representative
- Dubuque, IA (20 miles from Lancaster, WI)
- 12 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 12 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Prairie du Chien, WI (20 miles from Lancaster, WI)
- 13 days ago
- Prairie du Chien, WI (20 miles from Lancaster, WI)
- 13 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
- Platteville, WI (12 miles from Lancaster, WI)
- 20 days ago
- Platteville, WI (12 miles from Lancaster, WI)
- 20 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01738) - 2013 Central Ave
- Dubuque, IA (20 miles from Lancaster, WI)
- 24 days ago
- Dubuque, IA (20 miles from Lancaster, WI)
- 24 days ago
Company Description Job Description ABOUT THE JOB Offers smiles to customers over the phone and in person. Help with all general restaurant duties. Must be able to work evenings. Qualifications...
Customer Service Rep(02017) - 490 Highway 151 E
- Platteville, WI (12 miles from Lancaster, WI)
- 24 days ago
- Platteville, WI (12 miles from Lancaster, WI)
- 24 days ago
Company Description Job Description ABOUT THE JOB Offers smiles to customers over the phone and in person. Help with all general restaurant duties. Must be able to work evenings. Qualifications...
Demographic Data for Lancaster, WI
Moving to Lancaster, WI? Find some basic demographic data about Lancaster, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lancaster, WI
Highest Education Level
Customer Service Representatives in Lancaster, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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