Customer Service Representative Jobs in Lake Geneva, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 44 Jobs

Customer Service Representative

  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 14 days ago
  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 14 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Territory Sales Executive

  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 18 days ago
  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 18 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Rep(02751) - 646 Rte 173

  • Antioch, IL (21 miles from Lake Geneva, WI)
  • 2 hours ago
  • Antioch, IL (21 miles from Lake Geneva, WI)
  • 2 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • McHenry, IL (17 miles from Lake Geneva, WI)
  • 2 hours ago
  • McHenry, IL (17 miles from Lake Geneva, WI)
  • 2 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service/Sales

  • Lake Geneva, WI
  • 9 hours ago
  • Lake Geneva, WI
  • 9 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Associate

  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 16 hours ago
  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Round Lake Park, IL (23 miles from Lake Geneva, WI)
  • 1 day ago
  • Round Lake Park, IL (23 miles from Lake Geneva, WI)
  • 1 day ago

Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...

Customer Service Rep(02778) - 308 W. Rollins Rd

  • Round Lake Beach, IL (23 miles from Lake Geneva, WI)
  • 2 days ago
  • Round Lake Beach, IL (23 miles from Lake Geneva, WI)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Store Customer Service Specialist (Shared Muskego/Mukwonago)

  • Mukwonago, WI (22 miles from Lake Geneva, WI)
  • 2 days ago
  • Mukwonago, WI (22 miles from Lake Geneva, WI)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative- HVAC Industry

  • Vlg of Lakewd, IL (24 miles from Lake Geneva, WI)
  • 3 days ago
  • Vlg of Lakewd, IL (24 miles from Lake Geneva, WI)
  • 3 days ago

An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....

Customer Service Hiring Event

  • Rochester, WI (16 miles from Lake Geneva, WI)
  • 3 days ago
  • Rochester, WI (16 miles from Lake Geneva, WI)
  • 3 days ago

Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...

Customer Service Representative

  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 4 days ago
  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 4 days ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Customer Service Representative - Overnights

  • Bristol, WI (22 miles from Lake Geneva, WI)
  • 5 days ago
  • Bristol, WI (22 miles from Lake Geneva, WI)
  • 5 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Waterford, WI (19 miles from Lake Geneva, WI)
  • 5 days ago
  • Waterford, WI (19 miles from Lake Geneva, WI)
  • 5 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Pharmacy Customer Service Associate

  • Mukwonago, WI (22 miles from Lake Geneva, WI)
  • 6 days ago
  • Mukwonago, WI (22 miles from Lake Geneva, WI)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Lake Geneva, WI

Moving to Lake Geneva, WI? Find some basic demographic data about Lake Geneva, WI below.


Local
National
17,859
706
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lake Geneva, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lake Geneva, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lake Geneva, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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