Customer Service Representative Jobs in Lake Geneva, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 37 Jobs

Customer Service Agent

  • Island Lake, IL (24 miles from Lake Geneva, WI)
  • 16 hours ago
  • Island Lake, IL (24 miles from Lake Geneva, WI)
  • 16 hours ago

Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service. This...

Customer Service Associate

  • Round Lake Beach, IL (23 miles from Lake Geneva, WI)
  • 2 days ago
  • Round Lake Beach, IL (23 miles from Lake Geneva, WI)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Powers Lake, WI (8 miles from Lake Geneva, WI)
  • 2 days ago
  • Powers Lake, WI (8 miles from Lake Geneva, WI)
  • 2 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Union Grove, WI (23 miles from Lake Geneva, WI)
  • 2 days ago
  • Union Grove, WI (23 miles from Lake Geneva, WI)
  • 2 days ago

Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Waterford, WI (19 miles from Lake Geneva, WI)
  • 2 days ago
  • Waterford, WI (19 miles from Lake Geneva, WI)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative (Loan Consultant I)

  • Delavan, WI (11 miles from Lake Geneva, WI)
  • 3 days ago
  • Delavan, WI (11 miles from Lake Geneva, WI)
  • 3 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative (Loan Consultant II)

  • Delavan, WI (11 miles from Lake Geneva, WI)
  • 3 days ago
  • Delavan, WI (11 miles from Lake Geneva, WI)
  • 3 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Store Customer Service Specialist

  • Mukwonago, WI (22 miles from Lake Geneva, WI)
  • 5 days ago
  • Mukwonago, WI (22 miles from Lake Geneva, WI)
  • 5 days ago

JOB REQUIREMENTS: This position is essential to the success of ourretail stores. Customer Service Specialists work closely with wholesaleand retail customers to determine their needs, answer their...

Part Time Cashier / Customer Service Team Member

  • Delavan, WI (11 miles from Lake Geneva, WI)
  • 5 days ago
  • Delavan, WI (11 miles from Lake Geneva, WI)
  • 5 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....

ULINE- Call Center Representative

  • Lake Geneva, WI
  • 8 days ago
  • Lake Geneva, WI
  • 8 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Management Trainee

  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 8 days ago
  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 8 days ago

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....

ULINE- Customer Service Representative

  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 8 days ago
  • Burlington, WI (10 miles from Lake Geneva, WI)
  • 8 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Retail Customer Service Cashier

  • Old Mill Creek, IL (23 miles from Lake Geneva, WI)
  • 8 days ago
  • Old Mill Creek, IL (23 miles from Lake Geneva, WI)
  • 8 days ago

Req ID: 459449 Address: 43100 US Hwy 41 Wadsworth, IL, 60083 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) -...

Customer Service Representative - Food & Nutrition Call Center, Casual, Rotating

  • Woodstock, IL (17 miles from Lake Geneva, WI)
  • 9 days ago
  • Woodstock, IL (17 miles from Lake Geneva, WI)
  • 9 days ago

The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....

Customer Service Associate - Temporary

  • Mukwonago, WI (22 miles from Lake Geneva, WI)
  • 9 days ago
  • Mukwonago, WI (22 miles from Lake Geneva, WI)
  • 9 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Demographic Data for Lake Geneva, WI

Moving to Lake Geneva, WI? Find some basic demographic data about Lake Geneva, WI below.


Local
National
17,859
706
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lake Geneva, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lake Geneva, WI offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lake Geneva, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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