Customer Service Representative Jobs in La Crosse, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 31 Jobs

Full Time Member Service Representative - FULLT002028-00001

  • La Crescent, MN (10 miles from La Crosse, WI)
  • 18 hours ago
  • La Crescent, MN (10 miles from La Crosse, WI)
  • 18 hours ago

Join Our Team as a Member Service Representative! Are you passionate about making a difference in peoples financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...

Associate Customer Service Representative

  • La Crosse, WI
  • 1 day ago
  • La Crosse, WI
  • 1 day ago

Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...

Remote Work

Retail Customer Service Associate

  • Onalaska, WI (9 miles from La Crosse, WI)
  • 3 days ago
  • Onalaska, WI (9 miles from La Crosse, WI)
  • 3 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Associate I

  • Holmen, WI (15 miles from La Crosse, WI)
  • 6 days ago
  • Holmen, WI (15 miles from La Crosse, WI)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Team Member

  • Holmen, WI (15 miles from La Crosse, WI)
  • 6 days ago
  • Holmen, WI (15 miles from La Crosse, WI)
  • 6 days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Service Associate I

  • Sparta, WI (21 miles from La Crosse, WI)
  • 6 days ago
  • Sparta, WI (21 miles from La Crosse, WI)
  • 6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Onalaska, WI (9 miles from La Crosse, WI)
  • 6 days ago
  • Onalaska, WI (9 miles from La Crosse, WI)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Representative

  • Caledonia, MN (17 miles from La Crosse, WI)
  • 8 days ago
  • Caledonia, MN (17 miles from La Crosse, WI)
  • 8 days ago

This company is hiring a Customer Service Representative for a contract-to-hire position! Interested? Get more details below....

Customer Service

  • La Crosse, WI
  • 9 days ago
  • La Crosse, WI
  • 9 days ago

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...

Customer Service Representative II

  • West Salem, WI (8 miles from La Crosse, WI)
  • 9 days ago
  • West Salem, WI (8 miles from La Crosse, WI)
  • 9 days ago

West Salem Veterinary Clinic is a full-service veterinary medical and surgical facility, seeking an experienced receptionist to join our team. Previous experience in a veterinary clinic is...

Client Service Associate - NR

  • La Crosse, WI
  • 10 days ago
  • La Crosse, WI
  • 10 days ago

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

Customer Experience Representative

  • Sparta, WI (21 miles from La Crosse, WI)
  • 12 days ago
  • Sparta, WI (21 miles from La Crosse, WI)
  • 12 days ago

Description At Star Blends, we're more than just a feed manufacturer-we're trusted partners to farmers across the region. We deliver high-quality, customized feed solutions and take pride in the...

Customer Account Representative

  • West Salem, WI (8 miles from La Crosse, WI)
  • 14 days ago
  • West Salem, WI (8 miles from La Crosse, WI)
  • 14 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Blood Collections Staff - Customer Service

  • La Crosse, WI
  • 15 days ago
  • La Crosse, WI
  • 15 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Customer Service - Kwik Spirits

  • La Crosse, WI
  • 16 days ago
  • La Crosse, WI
  • 16 days ago

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Spirits 773 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...

Demographic Data for La Crosse, WI

Moving to La Crosse, WI? Find some basic demographic data about La Crosse, WI below.


Local
National
65,293
1,832
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in La Crosse, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in La Crosse, WI offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in La Crosse, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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