Customer Service Representative Jobs in La Crosse, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Central Animal Hospital, Inc
- Onalaska, WI (9 miles from La Crosse, WI)
- 5 days ago
- Central Animal Hospital, Inc
- Onalaska, WI (9 miles from La Crosse, WI)
- 5 days ago
Are you ready to be in charge of first impressions? Full-time or part-time Customer Care Specialists needed to be part of our team at Central Animal Hospital. Candidates should be friendly and...
SCA Customer Service Representative - National Remote
- La Crosse, WI
- 15 hours ago
- La Crosse, WI
- 15 hours ago
$1,500 Sign-On Bonus for External Candidates Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team...
Remote WorkMedical Customer Service / Entry Level Phlebotomist (On-the-Job Training!)
- Onalaska, WI (9 miles from La Crosse, WI)
- 3 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 3 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Overview First Supply is seeking an exceptional Customer Service Consultant to enhance our team of dedicated professionals. As a Customer Service Consultant with First Supply, you interact with...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
City Brewing Company - Who We Are With our roots in La Crosse, WI, we are proud to be North America's largest co-packager of alcoholic beverages with four locations across the United States....
City Brewing Company - Who We Are With our roots in La Crosse, WI, we are proud to be North America's largest co-packager of alcoholic beverages with four locations across the United States....
- Viroqua, WI (22 miles from La Crosse, WI)
- 10 days ago
- Viroqua, WI (22 miles from La Crosse, WI)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview First Supply is seeking an exceptional Customer Service Consultant for our HVAC department to enhance our team of dedicated professionals. As a Customer Service Consultant with First...
JOB REQUIREMENTS: POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest...
- Onalaska, WI (9 miles from La Crosse, WI)
- 16 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 16 days ago
Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group....
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Department 850 Pay Range: $15.00 to $19.23 Shift: Daytime Actual pay will be based on various factors, such...
Customer Service Representative
- Caledonia, MN (17 miles from La Crosse, WI)
- 18 days ago
- Caledonia, MN (17 miles from La Crosse, WI)
- 18 days ago
Job Title: End Consumer Warranty CSR Department: Sales Operations Reports to: Warranty Supervisor Location: Caledonia MN FLSA Status: Non-Exempt General Overview: Communicates with end consumer on...
Customer Experience Representative
- Sparta, WI (21 miles from La Crosse, WI)
- 18 days ago
- Sparta, WI (21 miles from La Crosse, WI)
- 18 days ago
Description Description Star Blends, we take pride in supporting farmers with high-quality feed solutions tailored to their needs. We are committed to fostering strong relationships with our...
Customer Experience Coordinator
- Onalaska, WI (9 miles from La Crosse, WI)
- 18 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 18 days ago
Customer Experience Coordinator At Dynamic Lifecycle Innovations, our mission is to protect the planet and our customers' interests by giving electronics their next best life. We're an industry...
Demographic Data for La Crosse, WI
Moving to La Crosse, WI? Find some basic demographic data about La Crosse, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in La Crosse, WI
Highest Education Level
Customer Service Representatives in La Crosse, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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