Customer Service Representative Jobs in La Crosse, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Retail Customer Service Specialist (English & Spanish)
- La Crosse, WI
- 1 day ago
- La Crosse, WI
- 1 day ago
The individual selected for this role will be expected to work at Store #3826, located at: 818 Palace St., La Crosse, WI 54603. This is a Part-Time job. Starting Pay: $16.26/hr or based on...
- Viroqua, WI (22 miles from La Crosse, WI)
- 3 days ago
- Viroqua, WI (22 miles from La Crosse, WI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Onalaska, WI (9 miles from La Crosse, WI)
- 5 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 5 days ago
JOB REQUIREMENTS: Join Our Team as a Member Service Representative! Areyou passionate about making a difference in people\'s financial livesand bringing a smile to every interaction? Altra Federal...
JOB REQUIREMENTS: POSITION SUMMARY: The Store Consultant consistentlydelivers a positive customer experience to all customers, utilizingconsultative skills to anticipate customer needs, suggest...
Member Service Representative I, Onalaska WI
- Onalaska, WI (9 miles from La Crosse, WI)
- 7 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 7 days ago
Join Our Team as a Member Service Representative! Are you passionate about making a difference in people's financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Customer Service Representative
- Onalaska, WI (9 miles from La Crosse, WI)
- 15 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 15 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Member Service Representative II
- Viroqua, WI (22 miles from La Crosse, WI)
- 15 days ago
- Viroqua, WI (22 miles from La Crosse, WI)
- 15 days ago
JOB REQUIREMENTS: Member Service Representative I Perform Member ServiceRepresentative duties including but not limited to Maintaining commentsand notes on accounts, handling currency, basic...
Accounts Receivable Rep (Customer Service Focused)
- Onalaska, WI (9 miles from La Crosse, WI)
- 18 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 18 days ago
What You'll Do: Resolve customer issues and answer patient inquiries regarding accounts, charges, and procedures through effective communication and one-call resolution guidelines....
JOB REQUIREMENTS: By joining the American Red Cross you will touchmillions of lives every year and experience the greatness of the humanspirit at its best. Are you ready to be part of the world\'s...
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 532 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Department 850 Pay Range: $15.00 to $19.23 Shift: Daytime Actual pay will be based on various factors, such...
Retail Customer Service Associate
- Onalaska, WI (9 miles from La Crosse, WI)
- 29 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 29 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative
- Dakota, MN (14 miles from La Crosse, WI)
- 30+ days ago
- Dakota, MN (14 miles from La Crosse, WI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Demographic Data for La Crosse, WI
Moving to La Crosse, WI? Find some basic demographic data about La Crosse, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in La Crosse, WI
Highest Education Level
Customer Service Representatives in La Crosse, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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