Customer Service Representative Jobs in Knapp, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Elmwood, WI (13 miles from Knapp, WI)
- 1 day ago
- Elmwood, WI (13 miles from Knapp, WI)
- 1 day ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Customer Service Representative
- Hammond, WI (18 miles from Knapp, WI)
- 2 days ago
- Hammond, WI (18 miles from Knapp, WI)
- 2 days ago
As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Baldwin, WI (13 miles from Knapp, WI)
- 2 days ago
- Baldwin, WI (13 miles from Knapp, WI)
- 2 days ago
As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....
Retail Customer Service Cashier
- Menomonie, WI (10 miles from Knapp, WI)
- 12 days ago
- Menomonie, WI (10 miles from Knapp, WI)
- 12 days ago
Req ID: 459445 Address: 5930 Badger DR Menomonie, WI, 54751 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Rep(02122) - 1657 Doman Dr
- New Richmond, WI (23 miles from Knapp, WI)
- 24 days ago
- New Richmond, WI (23 miles from Knapp, WI)
- 24 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up...
ULINE- Call Center Representative
- Woodville, WI (8 miles from Knapp, WI)
- 25 days ago
- Woodville, WI (8 miles from Knapp, WI)
- 25 days ago
As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Spring Valley, WI (10 miles from Knapp, WI)
- 27 days ago
- Spring Valley, WI (10 miles from Knapp, WI)
- 27 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Cashier / Customer Service Team Member
- Menomonie, WI (10 miles from Knapp, WI)
- 30+ days ago
- Menomonie, WI (10 miles from Knapp, WI)
- 30+ days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Customer Service Rep(02101) - 2570 Gracie Dr
- Baldwin, WI (13 miles from Knapp, WI)
- 45+ days ago
- Baldwin, WI (13 miles from Knapp, WI)
- 45+ days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up...
Demographic Data for Knapp, WI
Moving to Knapp, WI? Find some basic demographic data about Knapp, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Knapp, WI
Highest Education Level
Customer Service Representatives in Knapp, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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