Customer Service Representative Jobs in Kewaunee, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 55 Jobs

Retail Customer Service Specialist

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 1 day ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 1 day ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Pharmacy Customer Service Associate

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 1 day ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Medical Customer Service / Phlebotomist Training Provided with Advancement Opportunities (Green Ba

  • Bellevue, WI (16 miles from Kewaunee, WI)
  • 1 day ago
  • Bellevue, WI (16 miles from Kewaunee, WI)
  • 1 day ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Plasma Center Technician/Medical Customer Service Paid Training & Advancement Opportunities!

  • Bellevue, WI (16 miles from Kewaunee, WI)
  • 3 days ago
  • Bellevue, WI (16 miles from Kewaunee, WI)
  • 3 days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Medical Customer Service / Phlebotomist Training Provided with Advancement Opportunities (Green Bay Isbell Location)

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 4 days ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 4 days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Customer Account Representative

  • Manitowoc, WI (23 miles from Kewaunee, WI)
  • 4 days ago
  • Manitowoc, WI (23 miles from Kewaunee, WI)
  • 4 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Customer Service Team Member

  • Manitowoc, WI (23 miles from Kewaunee, WI)
  • 4 days ago
  • Manitowoc, WI (23 miles from Kewaunee, WI)
  • 4 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...

International Customer Service

  • Manitowoc, WI (23 miles from Kewaunee, WI)
  • 4 days ago
  • Manitowoc, WI (23 miles from Kewaunee, WI)
  • 4 days ago

As a Customer Service Representative, you will manage accurate and direct entry of customer purchase orders....

Customer Service Account Manager

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 4 days ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 4 days ago

Company: Smyth Location: Green Bay, WI Career Level: Mid-Senior Level Industries: Manufacturing, Engineering, Aerospace Description Smyth-Green Bay is seeking candidates who take pride in what...

Customer Account Representative

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 5 days ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 5 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Customer Service Representative

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 5 days ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 5 days ago

WPS, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, WI location....

Senior Customer Service Representative

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 6 days ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 6 days ago

Job overview: Schneider is seeking a Senior Customer Service Representative in Green Bay to be responsible for handling relationships with Schneider’s customers....

Customer Service Order Entry specialist

  • Ashwaubenon, WI (24 miles from Kewaunee, WI)
  • 6 days ago
  • Ashwaubenon, WI (24 miles from Kewaunee, WI)
  • 6 days ago

Founded in 1969, Metro Sales Inc. built its name selling office supplies and equipment within the Twin Cities market. We have grown to become one of the largest office technology and solutions...

Customer Service Representative, Medicare Pharmacy

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 6 days ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 6 days ago

. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...

Bilingual Customer Care Representative

  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 6 days ago
  • Green Bay, WI (21 miles from Kewaunee, WI)
  • 6 days ago

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an...

Demographic Data for Kewaunee, WI

Moving to Kewaunee, WI? Find some basic demographic data about Kewaunee, WI below.


Local
National
6,164
116
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Kewaunee, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kewaunee, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kewaunee, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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