Customer Service Representative Jobs in Kaukauna, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Appleton, WI (7 miles from Kaukauna, WI)
- 19 hours ago
- Appleton, WI (7 miles from Kaukauna, WI)
- 19 hours ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Professional Customer Service Representative
- Green Bay, WI (15 miles from Kaukauna, WI)
- 4 hours ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 4 hours ago
Join the team as a Senior Customer Service Representative in Green Bay!...
Customer Service Representative
- Green Bay, WI (15 miles from Kaukauna, WI)
- 12 hours ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 12 hours ago
Belson Company is seeking a Customer Service Representative to work directly with outside sales representatives addressing customer inquiries and orders....
Intern/Summer Help -Customer Service
- Green Bay, WI (15 miles from Kaukauna, WI)
- 15 hours ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 15 hours ago
SUMMARY/OBJECTIVE The Intern / Summer Helper is responsible for the data entry and support of the day-to-day operations and execution of customer's transportation programs within Superior...
- Green Bay, WI (15 miles from Kaukauna, WI)
- 15 hours ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 15 hours ago
SUMMARY/OBJECTIVE The Customer Service Specialist is responsible for the day-to-day operations and execution of customer's transportation programs within Superior Transport & Logistics. The...
Store Customer Service Specialist (Shared-Multiple Locations)
- Oshkosh, WI (22 miles from Kaukauna, WI)
- 1 day ago
- Oshkosh, WI (22 miles from Kaukauna, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer service/ Delivery person
- Appleton, WI (7 miles from Kaukauna, WI)
- 1 day ago
- Appleton, WI (7 miles from Kaukauna, WI)
- 1 day ago
Part Time: 8:00-12:00 (Somewhat flexible) Delivery person. Manage inventory at our facility and our customers facilities. Local in the Appleton area. Some lifting required up to 40 lbs. Deliveries...
Member Service Representative (Teller)- 20 Hours
- Oshkosh, WI (22 miles from Kaukauna, WI)
- 1 day ago
- Oshkosh, WI (22 miles from Kaukauna, WI)
- 1 day ago
Member Service Representative (Teller)- 20 Hours 4.4 4.4 out of 5 stars 90 Wisconsin Street, Oshkosh, WI 54901 Our Member Service Representative (MSR) is the ultimate multi-tasker,...
Store Customer Service Specialist (Shared-Multiple Locations)
- Green Bay, WI (15 miles from Kaukauna, WI)
- 1 day ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 1 day ago
Store Customer Service Specialist (Shared-Multiple Locations) Sherwin-Williams - 3.8 Green Bay, WI Job Details Part-time $16.50 an hour 2 hours ago Qualifications Spanish Customer service High...
- Neenah, WI (16 miles from Kaukauna, WI)
- 1 day ago
- Neenah, WI (16 miles from Kaukauna, WI)
- 1 day ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 526 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
Account Clerk I - Finance Customer Service
- Appleton, WI (7 miles from Kaukauna, WI)
- 2 days ago
- Appleton, WI (7 miles from Kaukauna, WI)
- 2 days ago
Answers telephone as Finance Department telephone customer service representative for utility, tax, parking and miscellaneous City Hall telephone calls; responds to inquiries and routine complaints...
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 543 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
CLUB Customer Service Outfitter
- Green Bay, WI (15 miles from Kaukauna, WI)
- 3 days ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 3 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Medical Customer Service GB West
- Green Bay, WI (15 miles from Kaukauna, WI)
- 3 days ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 3 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
- De Pere, WI (9 miles from Kaukauna, WI)
- 3 days ago
- De Pere, WI (9 miles from Kaukauna, WI)
- 3 days ago
Customer Service Specialist Do you love building relationships? Are you easy to talk to? Join our Customer Service Team! This is an opportunity to start a career in transportation and incorporate...
Demographic Data for Kaukauna, WI
Moving to Kaukauna, WI? Find some basic demographic data about Kaukauna, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kaukauna, WI
Highest Education Level
Customer Service Representatives in Kaukauna, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Scanning
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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