Customer Service Representative Jobs in Jefferson, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Support Representative
- Janesville, WI (23 miles from Jefferson, WI)
- 10 hours ago
- Janesville, WI (23 miles from Jefferson, WI)
- 10 hours ago
Purpose: The Customer Support Representative provides customer support through phone or email to customers with questions, concerns, or confusion around our payment services. Essential Duties and...
- Hartland, WI (23 miles from Jefferson, WI)
- 2 days ago
- Hartland, WI (23 miles from Jefferson, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Inside Sales & Customer Service
- Hartland, WI (23 miles from Jefferson, WI)
- 3 days ago
- Hartland, WI (23 miles from Jefferson, WI)
- 3 days ago
JOB REQUIREMENTS: Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the...
Pharmacy Customer Service Associate
- Lake Mills, WI (9 miles from Jefferson, WI)
- 3 days ago
- Lake Mills, WI (9 miles from Jefferson, WI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Clyman, WI (21 miles from Jefferson, WI)
- 3 days ago
- Clyman, WI (21 miles from Jefferson, WI)
- 3 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Service Rep(02066) - 1009 E Main St
- Watertown, WI (9 miles from Jefferson, WI)
- 4 days ago
- Watertown, WI (9 miles from Jefferson, WI)
- 4 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Customer Service Rep(02021) - 1260 Milton Ave
- Janesville, WI (23 miles from Jefferson, WI)
- 5 days ago
- Janesville, WI (23 miles from Jefferson, WI)
- 5 days ago
At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business skills as a manager for Domino's...
Customer Service Rep(02104) - 750 E Wisconsin Ave
- Oconomowoc, WI (14 miles from Jefferson, WI)
- 5 days ago
- Oconomowoc, WI (14 miles from Jefferson, WI)
- 5 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Store Customer Service Specialist (Shared-Multiple Locations)
- Delafield, WI (19 miles from Jefferson, WI)
- 6 days ago
- Delafield, WI (19 miles from Jefferson, WI)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist (Shared Muskego/Mukwonago)
- Mukwonago, WI (22 miles from Jefferson, WI)
- 6 days ago
- Mukwonago, WI (22 miles from Jefferson, WI)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Inside Sales & Customer Service - Industrial Supply
- Hartland, WI (23 miles from Jefferson, WI)
- 8 days ago
- Hartland, WI (23 miles from Jefferson, WI)
- 8 days ago
Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the areas of...
Position Overview The Assistant Customer Service Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the...
Customer Service Representative
- Cottage Grove, WI (22 miles from Jefferson, WI)
- 14 days ago
- Cottage Grove, WI (22 miles from Jefferson, WI)
- 14 days ago
We're looking to hire a full time (30 hours or more per week) customer service representative that is friendly, compassionate and loves working as a team in a fast-paced clinic setting....
- Hartland, WI (23 miles from Jefferson, WI)
- 14 days ago
- Hartland, WI (23 miles from Jefferson, WI)
- 14 days ago
Job Requirements Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team! We're committed to providing the best grocery...
LTE Natural Resources Customer Service Representative (Madison, Woodruff, Janesville)
- Janesville, WI (23 miles from Jefferson, WI)
- 16 days ago
- Janesville, WI (23 miles from Jefferson, WI)
- 16 days ago
Position Summary These positions are primarily responsible for serving as processing experts for boat registrations, transfers and boat titling requirements and/ or hunting fishing and trapping...
Demographic Data for Jefferson, WI
Moving to Jefferson, WI? Find some basic demographic data about Jefferson, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Jefferson, WI
Highest Education Level
Customer Service Representatives in Jefferson, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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