Customer Service Representative Jobs in Jackson, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR)
- Pewaukee, WI (17 miles from Jackson, WI)
- 45+ days ago
- Pewaukee, WI (17 miles from Jackson, WI)
- 45+ days ago
Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....
Customer Service Representative - FT
- Milwaukee, WI (22 miles from Jackson, WI)
- 4 days ago
- Milwaukee, WI (22 miles from Jackson, WI)
- 4 days ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative - PT
- Milwaukee, WI (22 miles from Jackson, WI)
- 60+ days ago
- Milwaukee, WI (22 miles from Jackson, WI)
- 60+ days ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service / Lot Attendant
- Waukesha, WI (20 miles from Jackson, WI)
- moments ago
- Waukesha, WI (20 miles from Jackson, WI)
- moments ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Customer Account Representative
- Milwaukee, WI (22 miles from Jackson, WI)
- 2 hours ago
- Milwaukee, WI (22 miles from Jackson, WI)
- 2 hours ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Support Specialist - Germantown, WI
- Germantown, WI (5 miles from Jackson, WI)
- 6 hours ago
- Germantown, WI (5 miles from Jackson, WI)
- 6 hours ago
Overview GCG is seeking Customer Support Specialists to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality...
Customer Service Rep(02088) - 325 E North St
- Waukesha, WI (20 miles from Jackson, WI)
- 12 hours ago
- Waukesha, WI (20 miles from Jackson, WI)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02083) - 385 Falls Rd
- Grafton, WI (10 miles from Jackson, WI)
- 12 hours ago
- Grafton, WI (10 miles from Jackson, WI)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Client Service Representative (Part Time, Night Shift)
- Greenfield, WI (23 miles from Jackson, WI)
- 19 hours ago
- Greenfield, WI (23 miles from Jackson, WI)
- 19 hours ago
Come put your passion for serving people and helping animals to work! **VCA Milwaukee Emergency Center for Animals** is look to add a **Client Service Representative** to join our one-of-a-kind...
Store Customer Service Specialist (Shared-Multiple Locations)
- Wauwatosa, WI (19 miles from Jackson, WI)
- 19 hours ago
- Wauwatosa, WI (19 miles from Jackson, WI)
- 19 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Grafton, WI (10 miles from Jackson, WI)
- 1 day ago
- Grafton, WI (10 miles from Jackson, WI)
- 1 day ago
Job Requirements Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team! We're committed to providing the best grocery...
Store Customer Service Specialist (Shared-Multiple Locations)
- Wauwatosa, WI (19 miles from Jackson, WI)
- 1 day ago
- Wauwatosa, WI (19 miles from Jackson, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Oconomowoc, WI (23 miles from Jackson, WI)
- 1 day ago
- Oconomowoc, WI (23 miles from Jackson, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Random Lake, WI (18 miles from Jackson, WI)
- 1 day ago
- Random Lake, WI (18 miles from Jackson, WI)
- 1 day ago
Title Customer Relations Specialist EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color,...
Customer Service Rep(02087) - 7613 W Good Hope Rd
- Milwaukee, WI (22 miles from Jackson, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Jackson, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Jackson, WI
Moving to Jackson, WI? Find some basic demographic data about Jackson, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Jackson, WI
Highest Education Level
Customer Service Representatives in Jackson, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »