Customer Service Representative Jobs in Grafton, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(02087) - 7613 W Good Hope Rd
- Milwaukee, WI (19 miles from Grafton, WI)
- 9 hours ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09706) - 15169 W National Ave
- New Berlin, WI (23 miles from Grafton, WI)
- 9 hours ago
- New Berlin, WI (23 miles from Grafton, WI)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Brookfield, WI (20 miles from Grafton, WI)
- 1 day ago
- Brookfield, WI (20 miles from Grafton, WI)
- 1 day ago
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive...
- Brookfield, WI (20 miles from Grafton, WI)
- 1 day ago
- Brookfield, WI (20 miles from Grafton, WI)
- 1 day ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Customer Service Rep(09704) - 6111 W. Mequon Road, Ste D
- Mequon, WI (7 miles from Grafton, WI)
- 1 day ago
- Mequon, WI (7 miles from Grafton, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.SUMMARY STATEMENTWe take pride in our team...
Customer Service Rep(02067) -5430 W Lovers Lane Rd
- Milwaukee, WI (19 miles from Grafton, WI)
- 1 day ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02028) - 148 South Foster Drive
- Saukville, WI (6 miles from Grafton, WI)
- 1 day ago
- Saukville, WI (6 miles from Grafton, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Germantown, WI (11 miles from Grafton, WI)
- 1 day ago
- Germantown, WI (11 miles from Grafton, WI)
- 1 day ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Customer Service Representative - Hybrid
- Milwaukee, WI (19 miles from Grafton, WI)
- 1 day ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 1 day ago
Rising is looking for our next Customer Service Representative (Working title: Partner & Provider Support Representative)!...
Customer Service Representative
- Milwaukee, WI (19 miles from Grafton, WI)
- 2 days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 2 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Retail Customer Service Specialist
- Brookfield, WI (20 miles from Grafton, WI)
- 2 days ago
- Brookfield, WI (20 miles from Grafton, WI)
- 2 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Greenfield, WI (22 miles from Grafton, WI)
- 2 days ago
- Greenfield, WI (22 miles from Grafton, WI)
- 2 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Troubleshoot Troubleshooting Customer Service Written And Verbal Communication Skill
- Milwaukee, WI (19 miles from Grafton, WI)
- 2 days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 2 days ago
Troubleshoot Troubleshooting Customer Service Written And Verbal Communication Skill Requirement id 154079 Job title Consultant Job location in Milwaukee, WI Skills required Troubleshoot, Desktop...
Customer Service Representative - Patient Registration II
- Mequon, WI (7 miles from Grafton, WI)
- 2 days ago
- Mequon, WI (7 miles from Grafton, WI)
- 2 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Store Customer Service Specialist (Shared-Multiple Locations)
- Waukesha, WI (24 miles from Grafton, WI)
- 2 days ago
- Waukesha, WI (24 miles from Grafton, WI)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Grafton, WI
Moving to Grafton, WI? Find some basic demographic data about Grafton, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grafton, WI
Highest Education Level
Customer Service Representatives in Grafton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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