Customer Service Representative Jobs in Genoa City, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (24 miles from Genoa City, WI)
- 30+ days ago
- Mundelein, IL (24 miles from Genoa City, WI)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Burlington, WI (7 miles from Genoa City, WI)
- 14 days ago
- Burlington, WI (7 miles from Genoa City, WI)
- 14 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Burlington, WI (7 miles from Genoa City, WI)
- 18 days ago
- Burlington, WI (7 miles from Genoa City, WI)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Rep(02751) - 646 Rte 173
- Antioch, IL (15 miles from Genoa City, WI)
- 2 hours ago
- Antioch, IL (15 miles from Genoa City, WI)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- McHenry, IL (13 miles from Genoa City, WI)
- 3 hours ago
- McHenry, IL (13 miles from Genoa City, WI)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Lake Geneva, WI (5 miles from Genoa City, WI)
- 9 hours ago
- Lake Geneva, WI (5 miles from Genoa City, WI)
- 9 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Hainesville, IL (20 miles from Genoa City, WI)
- 17 hours ago
- Hainesville, IL (20 miles from Genoa City, WI)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Round Lake Park, IL (18 miles from Genoa City, WI)
- 1 day ago
- Round Lake Park, IL (18 miles from Genoa City, WI)
- 1 day ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Rep(02787) 837 S Lake St
- Mundelein, IL (24 miles from Genoa City, WI)
- 1 day ago
- Mundelein, IL (24 miles from Genoa City, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02891) - 38973 Lewis Ave
- Beach Park, IL (22 miles from Genoa City, WI)
- 2 days ago
- Beach Park, IL (22 miles from Genoa City, WI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02778) - 308 W. Rollins Rd
- Round Lake Beach, IL (18 miles from Genoa City, WI)
- 2 days ago
- Round Lake Beach, IL (18 miles from Genoa City, WI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Eyewear Customer Service/Sales Advisor
- Grayslake, IL (20 miles from Genoa City, WI)
- 2 days ago
- Grayslake, IL (20 miles from Genoa City, WI)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Store Customer Service Specialist (Shared Muskego/Mukwonago)
- Mukwonago, WI (24 miles from Genoa City, WI)
- 2 days ago
- Mukwonago, WI (24 miles from Genoa City, WI)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative- HVAC Industry
- Vlg of Lakewd, IL (21 miles from Genoa City, WI)
- 3 days ago
- Vlg of Lakewd, IL (21 miles from Genoa City, WI)
- 3 days ago
An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....
Customer Service Delivery Driver PM
- Pleasant Prairie, WI (23 miles from Genoa City, WI)
- 3 days ago
- Pleasant Prairie, WI (23 miles from Genoa City, WI)
- 3 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Demographic Data for Genoa City, WI
Moving to Genoa City, WI? Find some basic demographic data about Genoa City, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Genoa City, WI
Highest Education Level
Customer Service Representatives in Genoa City, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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