Customer Service Representative Jobs in Elm Grove, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR)
- Pewaukee, WI (9 miles from Elm Grove, WI)
- 45+ days ago
- Pewaukee, WI (9 miles from Elm Grove, WI)
- 45+ days ago
Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....
Customer Service Representative - FT
- Milwaukee, WI (9 miles from Elm Grove, WI)
- 5 days ago
- Milwaukee, WI (9 miles from Elm Grove, WI)
- 5 days ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative - PT
- Milwaukee, WI (9 miles from Elm Grove, WI)
- 60+ days ago
- Milwaukee, WI (9 miles from Elm Grove, WI)
- 60+ days ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
- Germantown, WI (13 miles from Elm Grove, WI)
- 3 hours ago
- Germantown, WI (13 miles from Elm Grove, WI)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual
- Rochester, WI (22 miles from Elm Grove, WI)
- 4 hours ago
- Rochester, WI (22 miles from Elm Grove, WI)
- 4 hours ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative
- Big Bend, WI (13 miles from Elm Grove, WI)
- 4 hours ago
- Big Bend, WI (13 miles from Elm Grove, WI)
- 4 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Waukesha, WI (6 miles from Elm Grove, WI)
- 4 hours ago
- Waukesha, WI (6 miles from Elm Grove, WI)
- 4 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Patient Registration
- Mequon, WI (13 miles from Elm Grove, WI)
- 12 hours ago
- Mequon, WI (13 miles from Elm Grove, WI)
- 12 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Inside Sales & Customer Service
- Hartland, WI (13 miles from Elm Grove, WI)
- 17 hours ago
- Hartland, WI (13 miles from Elm Grove, WI)
- 17 hours ago
JOB REQUIREMENTS: Price Engineering, a SunSource company, specializes in engineered custom products and solutions through engineering resource management, research, planning and development in the...
Customer Service Associate - Temporary
- Wauwatosa, WI (5 miles from Elm Grove, WI)
- 17 hours ago
- Wauwatosa, WI (5 miles from Elm Grove, WI)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service / Lot Attendant
- Waukesha, WI (6 miles from Elm Grove, WI)
- 1 day ago
- Waukesha, WI (6 miles from Elm Grove, WI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Customer Account Representative
- Caledonia, WI (17 miles from Elm Grove, WI)
- 1 day ago
- Caledonia, WI (17 miles from Elm Grove, WI)
- 1 day ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Customer Support Specialist - Germantown, WI
- Germantown, WI (13 miles from Elm Grove, WI)
- 1 day ago
- Germantown, WI (13 miles from Elm Grove, WI)
- 1 day ago
Overview GCG is seeking Customer Support Specialists to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality...
Customer Service Rep(02088) - 325 E North St
- Waukesha, WI (6 miles from Elm Grove, WI)
- 1 day ago
- Waukesha, WI (6 miles from Elm Grove, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02083) - 385 Falls Rd
- Grafton, WI (20 miles from Elm Grove, WI)
- 1 day ago
- Grafton, WI (20 miles from Elm Grove, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Elm Grove, WI
Moving to Elm Grove, WI? Find some basic demographic data about Elm Grove, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elm Grove, WI
Highest Education Level
Customer Service Representatives in Elm Grove, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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