Customer Service Representative Jobs in Edgerton, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 101 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Madison, WI (21 miles from Edgerton, WI)
  • 6 days ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 6 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Rep(02013) - 1585 W Main St

  • Sun Prairie, WI (24 miles from Edgerton, WI)
  • 11 hours ago
  • Sun Prairie, WI (24 miles from Edgerton, WI)
  • 11 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative (remote)

  • Madison, WI (21 miles from Edgerton, WI)
  • 13 hours ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 13 hours ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service/Sales

  • Madison, WI (21 miles from Edgerton, WI)
  • 19 hours ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 19 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Support Specialist (Hybrid)

  • Madison, WI (21 miles from Edgerton, WI)
  • 1 day ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 1 day ago

At TruStage, were on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive...

Customer Service Rep(02021) - 1260 Milton Ave

  • Janesville, WI (8 miles from Edgerton, WI)
  • 1 day ago
  • Janesville, WI (8 miles from Edgerton, WI)
  • 1 day ago

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business skills as a manager for Domino's...

Pharmacy Customer Service Associate

  • Sun Prairie, WI (24 miles from Edgerton, WI)
  • 1 day ago
  • Sun Prairie, WI (24 miles from Edgerton, WI)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

CB Customer Service Representative

  • Madison, WI (21 miles from Edgerton, WI)
  • 2 days ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 2 days ago

Customer service representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cbCentral...

Customer Service Representative

  • Madison, WI (21 miles from Edgerton, WI)
  • 3 days ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Store Customer Service Specialist (Shared-Multiple Locations)

  • Fort Atkinson, WI (14 miles from Edgerton, WI)
  • 3 days ago
  • Fort Atkinson, WI (14 miles from Edgerton, WI)
  • 3 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

CPC Customer Service Support

  • Madison, WI (21 miles from Edgerton, WI)
  • 3 days ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 3 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Account Representative

  • Beloit, WI (20 miles from Edgerton, WI)
  • 4 days ago
  • Beloit, WI (20 miles from Edgerton, WI)
  • 4 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Part Time Customer Service Associate

  • Madison, WI (21 miles from Edgerton, WI)
  • 5 days ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 5 days ago

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...

Customer Service Consultant

  • Monona, WI (19 miles from Edgerton, WI)
  • 5 days ago
  • Monona, WI (19 miles from Edgerton, WI)
  • 5 days ago

Overview First Supply is seeking an exceptional Customer Service Consultant/Inside Sales professional to enhance our team of dedicated professionals. Do you have the ability to build relationships...

Client Service Representative II

  • Madison, WI (21 miles from Edgerton, WI)
  • 5 days ago
  • Madison, WI (21 miles from Edgerton, WI)
  • 5 days ago

JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed...

Demographic Data for Edgerton, WI

Moving to Edgerton, WI? Find some basic demographic data about Edgerton, WI below.


Local
National
12,752
225
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Edgerton, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Edgerton, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Edgerton, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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