Customer Service Representative Jobs in Eau Claire, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
JOB REQUIREMENTS: By joining the American Red Cross you will touchmillions of lives every year and experience the greatness of the humanspirit at its best. Are you ready to be part of the world\'s...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The individual selected for this role will be expected to work at Store #3516, located at: 2930 E Hamilton Ave. Eau Claire, WI 54701. This is a Part-Time job. Starting Pay: $16.26-17.50/hr based...
- Menomonie, WI (21 miles from Eau Claire, WI)
- 5 days ago
- Menomonie, WI (21 miles from Eau Claire, WI)
- 5 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep/Alliance Service Rep
- Eau Claire, WI (6 miles from Eau Claire, WI)
- 10 days ago
- Eau Claire, WI (6 miles from Eau Claire, WI)
- 10 days ago
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means youre empowered to make decisions, find solutions and receive...
Job #: 202944 Title: Customer Service Associate Location: Eau Claire Salary Range: $18/hour Description: Our client is an established Property & Casualty insurance agency in Eau Claire, and they...
Retail Customer Service Cashier
- Menomonie, WI (21 miles from Eau Claire, WI)
- 11 days ago
- Menomonie, WI (21 miles from Eau Claire, WI)
- 11 days ago
Req ID: 459445 Address: 5930 Badger DR Menomonie, WI, 54751 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Retail Customer Service Cashier
- Eau Galle, WI (23 miles from Eau Claire, WI)
- 11 days ago
- Eau Galle, WI (23 miles from Eau Claire, WI)
- 11 days ago
Req ID: 459445 Address: 5930 Badger DR Menomonie, WI, 54751 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Eau Claire - Sales and Customer Service Administrative Assistant
- Eau Claire, WI
- 12 days ago
- Eau Claire, WI
- 12 days ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative (Loan Consultant II)
- Eau Claire, WI
- 30+ days ago
- Eau Claire, WI
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Eau Claire, WI
Moving to Eau Claire, WI? Find some basic demographic data about Eau Claire, WI below.
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Salary for Customer Service Representative Jobs in Eau Claire, WI
Highest Education Level
Customer Service Representatives in Eau Claire, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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