Customer Service Representative Jobs in Cottage Grove, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
center experience in a call center environment required Working knowledge of Microsoft Office Suite Please apply to the Customer Support - Call Center Agent for immediate consideration!...
Customer Service Representative
- Madison, WI (10 miles from Cottage Grove, WI)
- 11 hours ago
- Madison, WI (10 miles from Cottage Grove, WI)
- 11 hours ago
As a Customer Service Representative, you will be working with borrowers in resolving their delinquent or default account status. Apply today to be considered!...
Madison Area Only - Customer Service Representative
- Madison, WI (10 miles from Cottage Grove, WI)
- 11 hours ago
- Madison, WI (10 miles from Cottage Grove, WI)
- 11 hours ago
+ Counsel student loan borrowers to resolve delinquent accounts. + Handle inbound and outbound telephone calls. + Adhere to federal regulations, corporate objectives, and department policies. +...
Customer Service Associate - Weekend Availability
- Madison, WI (10 miles from Cottage Grove, WI)
- 15 hours ago
- Madison, WI (10 miles from Cottage Grove, WI)
- 15 hours ago
Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Restaurant Customer Service Team Member
- Madison, WI (10 miles from Cottage Grove, WI)
- 15 hours ago
- Madison, WI (10 miles from Cottage Grove, WI)
- 15 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
CLUB Customer Service Outfitter Part Time
- Sun Prairie, WI (8 miles from Cottage Grove, WI)
- 23 hours ago
- Sun Prairie, WI (8 miles from Cottage Grove, WI)
- 23 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Marshall, WI (8 miles from Cottage Grove, WI)
- 1 day ago
- Marshall, WI (8 miles from Cottage Grove, WI)
- 1 day ago
Customer Care Representative Auburn Ridge 825 Hubbell Street, Marshall, WI 53559 Auburn Ridge, a leader in providing innovative cabinetry and millwork solutions to builders, is seeking a...
Customer Success Representative
- Madison, WI (10 miles from Cottage Grove, WI)
- 1 day ago
- Madison, WI (10 miles from Cottage Grove, WI)
- 1 day ago
Customer Success Representative Posted on April 28, 2025 APPLY HERE The Universities of Wisconsin are a premier system of public higher education serving more than 164,000 students. Awarding...
Customer Service Representative - Country View Veterinary Service - WI
- Oregon, WI (14 miles from Cottage Grove, WI)
- 1 day ago
- Oregon, WI (14 miles from Cottage Grove, WI)
- 1 day ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...
- Madison, WI (10 miles from Cottage Grove, WI)
- 2 days ago
- Madison, WI (10 miles from Cottage Grove, WI)
- 2 days ago
Summary The QTI Group is partnering with Resonant Capital Advisors to hire a Client Service Associate (CSA) to join their team. Resonant Capital Advisors is a privately held, innovative, and...
- Madison, WI (10 miles from Cottage Grove, WI)
- 2 days ago
- Madison, WI (10 miles from Cottage Grove, WI)
- 2 days ago
Shopbop, a fully integrated Amazon subsidiary in Madison, WI, is looking for an action-oriented, motivated individual who has an obsession for customer satisfaction and experience working with...
Remote WorkCustomer Service Representative (Loan Consultant I)
- Janesville, WI (24 miles from Cottage Grove, WI)
- 3 days ago
- Janesville, WI (24 miles from Cottage Grove, WI)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Loan Consultant II)
- Madison, WI (10 miles from Cottage Grove, WI)
- 3 days ago
- Madison, WI (10 miles from Cottage Grove, WI)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Edgerton, WI (15 miles from Cottage Grove, WI)
- 3 days ago
- Edgerton, WI (15 miles from Cottage Grove, WI)
- 3 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1500 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
Customer Service Representative (Water Utility)
- Janesville, WI (24 miles from Cottage Grove, WI)
- 3 days ago
- Janesville, WI (24 miles from Cottage Grove, WI)
- 3 days ago
If so, we want YOU to join our Water Utility Division team at the City of Janesville (CoJ) as a Customer Service Representative (CSR)!...
Demographic Data for Cottage Grove, WI
Moving to Cottage Grove, WI? Find some basic demographic data about Cottage Grove, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cottage Grove, WI
Highest Education Level
Customer Service Representatives in Cottage Grove, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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